Your baggage allowance depends on your booked travel class. Please check your travel documents for details.
Luggage allowances vary from airline to airline. For detailed information, please also contact your airline or travel agent.
You are additionally charged for excess luggage. Please inquire ahead of time, because the permitted allowances and rates vary from airline to airline. A pre-departure declaration is recommended.
If you notice damage to your luggage after arrival or if it is delayed, please report your luggage to your airline as damaged or lost. Many airlines offer online loss reporting, for more information click here.
Please note that only the airline's baggage tracing service is responsible for your luggage and the lost and found office at Frankfurt Airport cannot help in these cases.
If during the luggage check your baggage is suspected of containing prohibited items, your baggage will be opened for safety reasons. A report will be left informing if and what has been taken and contact details.
Before your luggage can be loaded onto an aircraft, it must be checked for air security. This is done in an automated process after check-in. In individual cases, it may be necessary to open your baggage without you being present. Therefore, lock your suitcase as usual. However, we ask you please do not use padlocks.