Contacts and Feedback

Important information and helpful contacts at a glance

General airport and flight information

General airport and flight information

Phone: +49 180 6372 4636 (+ 49 180 6 FRAINFO)*

available daily from 8 am to 6 pm.

e-mail: info@fraport.de

contact form

*once 0,20 € from all German networks.

Complaints, suggestions and tips regarding your airport experience

Complaints, suggestions and tips regarding your airport experience

e-mail: feedback@fraport.de

German Federal Police

German Federal Police

Phone: +49 69 3400 4999

e-mail: bpold.frankfurt@polizei.bund.de

Homepage: https://www.bundespolizei.de

Customs

Customs

Homepage: Contact

Lost & Found

Lost & Found

Expansion of the airport

Expansion of the airport

Phone: +49 800 234 5679

Parking & Mobility

Parking & Mobility

e-mail: parken@fraport.de

Homepage:  Frankfurt Airport Parking

Medical Center

Medical Center

Phone: +49 69 690-66767

For urgent on-site emergencies, please dial  +49 69 690-112.

Fraport Travel Service

Fraport Travel Service

Phone: +49 69 690 71000

e-mail: fraport.travelservice@derpart.com

Mobility Service Center of the Deutsche Bahn AG

Mobility Service Center of the Deutsche Bahn AG

Phone: +49 1806-512512

e-mail: msz@bahn.de