Contacts and Feedback

Phone: +49 180 6372 4636 (+ 49 180 6 FRAINFO)*

Available Monday to Friday from 8 am to 4:15 pm.

E-mail: info@fraport.de

contact form    

*once 0,20 € from all German networks.

The personal data  provided during the contact process will be stored by Fraport AG for the  purpose of processing the inquiry. If it is necessary to involve third parties  (e.g. airlines, service providers, handling companies, or authorities) to  answer or clarify your inquiry, please be aware that your data will be  forwarded to the respective party for their response/statement. Information for  data subjects in accordance with Articles 13 and 14 of the DSGVO is available at fraport.com-data-protection.

e-mail: feedback@fraport.de

The personal data  provided during the contact process will be stored by Fraport AG for the  purpose of processing the inquiry. If it is necessary to involve third parties  (e.g. airlines, service providers, handling companies, or authorities) to  answer or clarify your inquiry, please be aware that your data will be  forwarded to the respective party for their response/statement. Information for data subjects in accordance with Articles 13 and 14 of the DSGVO is  available at fraport.com-data-protection.

Phone:  +49 69 6800 0

e-mail: bpold.frankfurt@polizei.bund.de

Homepage: https://www.bundespolizei.de

Homepage: Customs Contact  (external link)

If you have lost an item at Frankfurt Airport or on a flight to Frankfurt with a Lufthansa Group airline, please submit a lost item inquiry.

Phone: +49 69 690 60600

Available daily  5:00 am - 24:00 pm

Website

e-mail: parken@fraport.de

Homepage:  Frankfurt Airport Parking

Phone: +49 69 690-66767

phone: +49 69 690 71000

e-mail: fraport.travelservice@derpart.com

website: www.derpart.com/fraport-travel-service

Phone: +49 1806-512512

e-mail: msz@bahn.de