Contacts and Feedback

Important information and helpful contacts at a glance

Please note the following telephone charges for our service hotlines:

+ 49 180 6372 4636 (+ 49 180 6 FRAINFO)*,  available daily from 8 am to 6 pm.

*once 0,20 € from all German networks.

  

General airport and flight information

Phone +49 180 6372 4636*

info@fraport.de https://www.fraport.com/en/our-group/about-us/contact-form-fraport-ag.html

Complaints, suggestions and tips regarding your airport experience

feedback@fraport.de

Expansion of the airport

Phone +49 800 234 5679

https://www.fraport.de/anwohnerfragen

Mobility Service Center of the Deutsche Bahn AG

Phone 01806-512512

msz@bahn.de

German Federal Police

Phone +49 69 3400 4999*

bpold.frankfurt@polizei.bund.de https://www.bundespolizei.de

Fraport Travel Service

Phone +49 69 690 71000*

fraport.travelservice@derpart.com

flyondo GmbH

Phone 06109-505333

buchung@flyondo.de