Contacts and Feedback

    Important information and helpful contacts at a glance

    Contacts and Feedback

    Important information and helpful contacts at a glance

    Please note the following telephone charges for our service hotlines:

    + 49 180 6372 4636 (+ 49 180 6 FRAINFO)*,  available daily from 8 am to 6 pm.

    *once 0,20 € from all German networks.

      

    General airport and flight information

    Phone +49 180 6372 4636*

    info@fraport.de https://www.fraport.com/en/our-group/about-us/contact-form-fraport-ag.html

    Complaints, suggestions and tips regarding your airport experience

    feedback@fraport.de

    Expansion of the airport

    Phone +49 800 234 5679

    https://www.fraport.de/anwohnerfragen

    Parkraummanagement

    parken@fraport.de https://parken.frankfurt-airport.com/de

    Mobility Service Center of the Deutsche Bahn AG

    Phone 01806-512512

    msz@bahn.de

    Fraport Lost & Found

    https://www.frankfurt-airport.com/en/airport-guide/help-at-the-airport/lost-and-found-at-frankfurt-airport/notification-of-loss.html

    German Federal Police

    Phone +49 69 3400 4999*

    bpold.frankfurt@polizei.bund.de https://www.bundespolizei.de

    Fraport Travel Service

    Phone +49 69 690 71000*

    fraport.travelservice@derpart.com

    flyondo GmbH

    Phone 06109-505333

    buchung@flyondo.de