Transferring at Frankfurt Airport

We have compiled important information and valuable tips for your connecting flight at Frankfurt Airport.

After arriving in Frankfurt, the monitors at the arrivals gate will show you the gate and the gate of your onward flight. Then follow the signs to the relevant gate and use the journey time display.

Travelling time display

Travelling time display

The display boards in both terminals list the current flight details and departure gate as well as the journey time to the gate. One look is all it takes to know whether you need one or five minutes. As soon as the gate for a flight has been determined, the journey time to get there is displayed. The display boards with the journey times are located directly behind the security and passport controls.

Our Mobile Service Guides can be recognised by their red uniforms and are located at the important process points.

Service Points

Service Points

The friendly, multilingual service staff will be happy to help you at the Service Points in Terminal 1 and Terminal 2 at Frankfurt Airport.

To the airport map

InfoGates

InfoGates

The InfoGates allow you to contact the service staff directly via video call. The team is available at many locations to provide you with helpful information.

To the airport map

If you do not yet have a boarding pass for your connecting flight, you can obtain one from your airline's transfer desks. If there is no transfer desk on site, you will receive your boarding pass for your onward flight at the information desk at the departure gate and in the public area at your airline's check-in desk.

In most cases, your checked baggage will be automatically checked through to your destination airport. If this is not the case, collect your baggage from baggage reclaim and check it in again with your airline. This also applies if you have booked your flight connections individually.

Passenger tunnel A/B in Terminal 1

Passenger tunnel A/B in Terminal 1

If you are travelling between Piers A and B in Terminal 1, you can use the passenger tunnel. You can admire the gigantic work of art by Martin Liebscher on the moving walkways.    

Terminal change via shuttle buses

Terminal change via shuttle buses

  • The yellow shuttle buses are a convenient way to transfer between terminals.
  • The stops are located in front of Terminals 1 and 2 and at the P36 bus parking lot for long-distance buses.
  • They leave every 5-10 minutes (depending on the time of day) and operate daily from 5:30 a.m. until 11:30 p.m.
  • The shuttle is free of charge.  

Terminal change via SkyLine

Terminal change via SkyLine

The SkyLine will not operate from November 19 to 24 between 11:00 p.m. and 4:00 a.m. During this time, buses will be available for your use.

If you have to change between areas A, B, C or Z (Terminal 1) and areas D or E (Terminal 2), the signs will take you to the free SkyLine.

It leaves every 2-3 minutes and operates daily around the clock (24/7).

Passengers can board and alight from the public area as well as from the transit area.

The stops are located in:

  • Terminal 1, A/Z (transit area)
  • Terminal 1, B/C (access via departure hall B on level 2)
  • Terminal 1, C (transit area)
  • Terminal 2, D/E (access via Shopping Plaza on level 3)

Fast lanes

Fast lanes

Fast lanes are available at most major security checkpoints. If your onward flight is tight and your flight is displayed on the monitor at the checkpoint, you can take a shortcut to the gate via the fast lanes.

Information on security checks

Information on security checks

You may have to go through a security check again. Please plan time for this and observe the regulations on carrying liquids, especially duty-free goods.

More about the screening

EasyPASS and Entry/Exit System

EasyPASS and Entry/Exit System

The "Entry-Exit System" is an EU-wide border control system for electronically recording the entry and exit of non-EU travelers. Upon entry, biometric data (fingerprints, facial images) and personal information are collected and securely stored. With the automated border control “EasyPass,” you can scan your passport yourself and pass through the border within seconds.

More information

Facilities & Services

Facilities & Services

We offer numerous free services, such as Gaming World, Movie World or even Leisure Zones, to ensure a relaxed and entertaining stay at Frankfurt Airport. Furthermore, you will find numerous lounges, a transit hotel or the napcabs in the terminals.

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Shopping

Shopping

Numerous stores are located in both terminals, providing a unique variety of products from all over the world.

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Eat & drink

Eat & drink

In both terminals there are numerous restaurants and snack bars that leave nothing to be desired.

More information

Airport Map

Airport Map

With our map you will always have an overview of all facilities and routes at the airport.

To airport map

Do you already know our hotel in the transit area?

MY CLOUD Transit Hotel