有关法兰克福机场停车情况的问答

您可以通过四个简单的步骤预订法兰克福机场的停车位:

第 1步:选择时间段。

第 2 步:选择一个选项。

第 3 步:输入您的个人资料。

第 4 步:付款并提交。

您将在 24 小时内收到预订确认。请务必定期检查您的电子邮件,包括垃圾邮件文件夹,以防您的服务提供商将确认函过滤掉。我们还建议您在收到显示的预订确认后打印出来。


以下条款适用于我们的在线停车优惠:


航站楼停车场: 早鸟在线价格

  • 您可以预订 1 至 29 天的停车位。
  • 最早可在航班起飞前九个月预订车位,最晚可在航班起飞前一个日历日预订车位。
  • 您可以使用Mastercard卡、VISA卡、American Express卡或PayPal付费。


航站楼停车场: 周末价格-

  • 您可以停车两到四天。
  • 天数必须在周五至周一之间。
  • 最早可在航班起飞前九个月预订车位,最晚可在航班起飞前一个日历日预订车位。
  • 您可以使用Mastercard卡、VISA 卡、American Express卡或 PayPal 付费。


在线商务泊车和电子泊车

  •   您可以预订 1 至 29 天的停车位。
  • 您最早可在航班起飞前九个月预订车位,最晚可在航班起飞前一个日历日预订车位。
  • 您可以使用Mastercard卡、VISA 卡、American Express卡或 PayPal 付费。

  

这是你文本的改进版本:当您进行在线预订时,我们会确保您的数据安全,从首次输入信息到付款完成。所有客户交易都采用 GlobalSign 认证的 SSL(安全套接字层)技术进行加密,最大程度地保护您的信息免受窥探。这项技术已集成在大多数流行的网络浏览器中,包括 Microsoft Internet Explorer 和 Mozilla Firefox。在处理、存储和使用您的个人数据时,我们严格遵循《数据保护基本条例》(Datenschutzgrundverordnung)的相关规定。有关详细信息,请参阅我们的隐私政策。

请将您的预订编号和/或全名发送至  parken.online@fraport.de.

  

这是你文本的改进版本:很抱歉,我们无法接受账单地址的更改。这是因为我们的预订和开票流程旨在将成本降至最低,以便为客户提供最优惠的价格。

  

您可以使用信用卡(Mastercard卡、VISA 卡或American Express卡)或 Paypal 支付。

  

这是你文本的改进版本:我们为您提供多种物超所值的停车选择。根据当前需求和提前预订的时间,价格会随季节和每日变化。

只需完成预订流程的第一步,您就能轻松了解特定时段的价格。如果您未完成预订,无需承担任何其他义务。请注意,所标示的价格仅适用于您选择的时间段和日期。如果您更改时间段或稍后进行预订,价格可能会发生变化。

  

航站楼停车场:早鸟在线价格
要享受此价格,您可以预订1至29天的停车位。无法预订更短或更长的时间。如果您计划在最短七天内开车离开,必须支付标准价格,因为此时二维码将失效。如果您将假期延长到29天以上,只需在我们的机器上按标准价格支付额外时间的费用。为此,请将二维码对准扫描仪,然后支付显示的金额。二维码验证后,您就可以顺利离开。

航站楼停车场:周末价格
您可以预订周五至周一期间的停车位,最短为2天,最长为4天。无法预订更短或更长的时间。如果您在规定的最短两天后离开,二维码将失效,您需支付正常价格。

在线商务停车和电子泊车
您可以预订至少1天但不超过29天的停车位。不能预订更短或更长的时间。如果您将假期延长至29天以上,只需在我们的机器上按标准费率支付额外时间的费用。为此,请将二维码对准扫描仪,然后支付显示的金额。二维码验证后,您就可以顺利离开。

  

是的,我们的预订系统允许您使用信用卡支付多个在线预订。

  

您突然决定延长假期?没问题!旅行归来后,您可以在我们的机器上轻松方便地支付延长时间的费用。延长时间的租金将根据各停车区公布的价目表,按总停车时间计算。

  

这是你文本的改进版本:如果您的旅行日期有变,请尽快联系我们。有关更改停车预订的截止日期,请点击此处查看我们的通用条款和条件。

您可以通过电话 +49 69 690-79455 或发送电子邮件至 parken.online@fraport.de 联系我们。

如果进出时间仅有几个小时的变化,您无需重新预订。您有总共6个小时的宽限期。例如,如果您比预订的进站时间提前3小时到达,您在返回时还有3小时的宽限期,直到开始收费。如果再有延误(如航班延误等),您可以在返回时在售票机上扫描二维码,支付显示的差价。

You can cancel a booking anytime until the start of the booked time period. Please send us your cancellation request in writing, while including your booking number, by email to parken.online@fraport.de.
The cancellation policy can be found in our terms and conditions
here.


Voucher codes are published in various print and online media in connection with advertising promotions. If you subscribe to our newsletter while making a booking, we will be glad to inform you about our voucher code promotions.

  

Terminal Parking (Early Bird Online and Weekend Rates), Business Parking Online, eParking
You may only drive into the parking facilities with a car that has a loaded weight of no more than 3.5 tonnes and a height of up to 2.1 meters. It is not possible to make online bookings for larger vehicles, trailers, or gas-fueled (except natural gas).

  

We naturally also have appropriate parking spaces for persons belonging to these groups. They are located as follows:

  

Terminal Parking: Early Bird Online and Weekend Rates
·                 Terminal 1: entrance P4, parking bay 225
·                 Terminal 2: entrance P8, parking bay U417
Use the QR code to drive in and out. Please place your legitimation card for special parking (“Parkerleichterung”) or your ID card for severely disabled persons (“G” or “aG”) in your vehicle’s window or on the dashboard where it is visible. For more information, please visit the section on Accessible Parking on our website.

  

Online bookings are only valid for the booked time period, section or car park, and category. You may not use any of the other parking areas (e.g. the drop-off zones, short-term parking areas at the terminals and the bus parking (P36)).

  

Terminal Parking: Early Bird Online and Weekend Rates
You must select Terminal 1 or 2 when making your online booking. When arriving at the airport, please head for the following entrances as appropriate:
Terminal 1:            P2 or P3

From the A3 or A5 motorway or B43 highway, follow the signs to Terminal 1 and then drive into the terminal parking structure via entrance P2 or P3.

Google Maps - Terminal 1

  

Terminal 2:           P8 and P9
From the A3 or A5 motorway or B43 highway, follow the signs to Terminal 2 and then drive into the underground parking garage via entrance P8 or P9.

Google Maps - Terminal 2

  

Business Parking Online
Terminal 1:           P4

From the A3 or A5 motorway or B43 highway, follow the signs to Terminal 1 and Business Parking. Use entrance P4 to drive down to the underground level. The parking bay is indicated on your booking confirmation. Please note that the QR code is only valid for that parking bay. If you require a suitable parking space for persons with disabilities or reduced mobility, it is enough to book it at our Early Bird Online or Weekend Rate.
Google Maps - Terminal 1 P4

  

eParking
Terminal 1:           P4

From the A3 or A5 motorway or B43 highway, follow the signs to Terminal 1 and Business Parking. Use entrance P4 to drive down to the underground level. The parking bay is indicated on your booking confirmation. Please note that the QR code is only valid for that parking bay.

Google Maps - Terminal 1 P4

  

Terminal 2:           P8
From the A3 or A5 motorway or B43 highway, follow the signs to Terminal 2 and then drive into the underground parking garage via entrance P8. The parking bay is indicated on your booking confirmation. Please note that the QR code is only valid for that parking bay.  

Google Maps - Terminal 2

  

Terminal Parking – Early Bird Online and Weekend Rates
Drive into the parking structure, hold your QR code against the scanner on the barrier of a parking bay with a green traffic light, drive in and park on any free space. It’s a good idea to take a picture of the parking space number or write it down so you won’t forget it. As soon as you drive in using your QR code, we also automatically send you a car finder email indicating the parking level and parking bay number.

  

Business Parking
Use entrance P4 to drive down to the underground level and continue to the parking bay listed in your booking confirmation email. Hold your QR code against the scanner on the barrier, drive in and park on any free space. It’s a good idea to take a picture of the parking space number or write it down so you won’t forget it. As soon as you drive in using your QR code, we also automatically send you a car finder email indicating the parking level and parking bay number.

  

eParking
Drive into the parking structure  and continue to the parking bay listed in your booking confirmation email (parking row 126 - Terminal 1, parking row U423 - Terminal 2). Hold your QR code against the scanner on the barrier, drive in and park on any free space. After parking you can connect your vehicle with the charging station. The charging station does not have a charging cable at the charging point. You have to bring a charging cable (standard plug type 2). The charging process starts automatically. We guarantee up to 11kW at every charging station. It’s a good idea to take a picture of the parking space number or write it down so you won’t forget it. As soon as you drive in using your QR code, we also automatically send you a car finder email indicating the parking level and parking bay number.

  

Terminal Parking: Early Bird Online and Weekend Rates, Business Parking Online, eParking
After returning from your trip as planned, get your car and drive to the exit. Then hold your QR code against the scanner and simply drive out.
Along with your mobile parking ticket and QR code, you also receive an informational graphic and a link to an informational video that explains everything in detail.
To retrieve your vehicle later than the end of the booked time period, please first go to one of the pay machines in the access areas of our parking facilities.
1.       Hold the QR code against the scanner.
2.       Pay the additional amount shown in the display.
3.       Your QR code is validated so you can drive out with your vehicle.

  

If you notice the loss of your QR code three or more days before the start of the booked parking period, send an email to parken.online@fraport.de or call us at +49 69 690-79455. We will then send your QR code to you again.
If you don’t notice the loss until just before leaving on your trip, when arriving at the airport parking facility please press the call button on the entrance barrier and explain the situation to the on-duty personnel.

  

Terminal Parking (Early Bird Online and Weekend Rates), Business Parking Online, eParking
On your return drive to the central exit and contact our colleagues from the park-service by pressing the call button at the exit gate. If you give them your booking number, they can assist you at any time around the clock. This process also applies if you have forgotten your QR code at your holiday residence.

When returning, go to the pay machine with your parking ticket and QR code.

1.             First insert the parking ticket into the machine. The normal price will appear in the display.
2.            
Then hold your QR code against the scanner. The display price will be reduced to €0.00, provided that you have not exceeded the booked parking period. The machine retains the parking ticket. You then drive out with your QR code.
3.             If you have parked longer than the booked time period, the machine will indicate the additional charge that you must pay.

If you have any problems, you can contact our colleagues from the park-service (without paying the parking ticket in advance!) by pressing the call button at the exit gate. If you give them your booking number, they can assist you at any time around the clock.

If your QR code doesn’t work when driving in or out, or if there are any other problems or malfunctions, please press the call button on one of the vehicle entrances or exits or a pay machine. Our staff will be happy to help you at any time of the day or night.

  

DRV members can request a voucher code from the DRV.

  

We’re available to help you at any time and are looking forward to receiving your call or message.

  

Fraport AG
Parking Management and Landside Transportation (HVM-PV)
60547 Frankfurt am Main
Phone:          +49 69 690-79455
Email:   parken.online@fraport.de

www.frankfurt-airport.com