Fraport Visitors' Center

Welcome to our world of experience at Frankfurt Airport! Captivating 360-degree adventures, impressive augmented reality worlds, exciting stations to try out for yourself and fascinating insights into otherwise inaccessible areas of the airport - experience Frankfurt Airport from new perspectives.

This is what awaits you in our new interactive Visitors' Center...

          

Book your tickets now for the Visitors' Center and the Combined Tour:

Visitors' Center Tickets

We recommend approximately 1.5 hours for an exciting visit. You can come and go as you please within your booked time.

  

Morning slot:      between 10 a.m. - 1:30 p.m.

Afternoon slot:   between 2:30 p.m. - 6 p.m.

  

Regular tickets:    12 €

Reduces tickets:  10 €

Children younger than 4: Free

Book Tickets

Combined-Tour Tickets

  

During the 45-minute take-off tour, you will experience everything to do with take-off and landing at close quarters. Afterwards, you will have access to the multimedia highlights in the visitor center.

Book Tickets

The Fraport Visitors' Center is located in Terminal 1, Departure Hall C, next to Gate C1, just a few steps away from the boarding gates. Show in Google Maps.

  

EVERYONE WISHING TO ENTER THE VISITORS' CENTER WILL REQUIRE:

  • An online booking (incl. time slot)
  • A credit card or PayPal to carry out the online booking
  • Remaining tickets for our Visitors' Center can be purchased at our on-site ticket office by paying by card.
  • For everyone's safety, the number of people allowed to be at our airport recreation facilities at one time is limited. Please arrive at the airport on time, otherwise your admission cannot be guaranteed.
  • We would also like to politely inform you that unfortunately it is not possible to bring animals into the visitors' center. Guide dogs and assistance dogs are permitted in the Visitors' Center.

Please note that your order has been successfully completed only upon receipt of the tickets.

Due to a system change, previous vouchers can unfortunately no longer be redeemed. To exchange these vouchers, please kindly send an e-mail with a photo of the voucher to  besucherservice@fraport.de.

  

Please note that your order has been successfully completed only upon receipt of the tickets.

Combined Tour Tickets (Duration: 120 minutes)

Ticket prices per Person         
Regular tickets € 19      

Reduced tickets

Upon presentation of the appropriate ID: children of age 4 - 7, pupils, trainees, students, seniors over 65 years of age, persons with a B entered in the severely disabled pass and their accompanying person.

€ 16      
Authorized escort of persons with disabilities and children younger than 4 Free      

Here you can buy tickets for our Combined Tour:  Ticket-Shop.

Please note that your order has been successfully completed only upon receipt of the tickets.  

Visitors' Center Tickets

Ticket prices per Person         
Regular tickets € 12      

Reduced tickets

Upon presentation of the appropriate ID: children of age 4 - 7, pupils, trainees, students, seniors over 65 years of age, persons with a B entered in the severely disabled pass and their accompanying person.

€ 10      
Authorized escort of persons with disabilities and children younger than 4 Free      

Here you can book tickets for our Visitors' Center:  Ticket-Shop.

Please note that your order has been successfully completed only upon receipt of the tickets.  

Monday - Sunday    from 10 a.m. to 1:30 p.m. and from 2:30 p.m. to 6 p.m.

Please note that the visitors' center is closed between 1:30 p.m. and 2:30 p.m.

The period of stay is possible as follows:

  

- Morning slot: between 10 a.m. - 1:30 p.m.

- Afternoon slot: between 2.30 p.m. - 6 p.m.

  

Within the time periods, you are flexible in your choice of visiting time. We look forward to your visit and hope you enjoy it.    

At the airport

The Fraport Visitors' Center is located in Terminal 1, concourse C, departures next to “Gate C1”, just steps from the gates.  


Arriving by car / parking facilities

The public parking garages of Frankfurt Airport are available to guests of the Visitors' Center with more than 10,000 parking spaces. Drive into the P2 or P3 parking garage. There is a direct link from the parking garages to the terminal areas and to the Fraport Visitors' Center. For more information on our parking facilities, please visit www.frankfurt-airport.com/en/transport-and-parking/parking.html.

  

When using a GPS system

Frankfurt Airport, Terminal 1, postal code 60547;
alternatively: parking garages P2/P3 at Frankfurt Airport.

By public transport

From the regional train station you can get directly to the Airport City Mall. Regional and long-distance buses stop in front of Terminal 1. Please follow the signs to Terminal 1, departures, hall C and then gate C1.

Latest news

The virtual tour app for the Visitors' Center

The virtual tour app for the Visitors' Center

Explore the Visitors' Center from new perspectives with our VisitFRA app: experience the world of aviation in augmented reality mode, listen to interesting podcasts and be inspired by exciting videos. Younger guests can discover the Visitors' Center on a special children's tour.

  

Download the app in the PlayStore or AppStore now!

Miles & More at Frankfurt Airport

Miles & More at Frankfurt Airport

Earn miles at the Visitors' Center with our new Miles & More program. You can then redeem the miles you earn for flights, upgrades and other exciting rewards.

More information about Miles & More

Come with us on a virtual tour of our multimedia Visitors' Center...  
  

Our multimedia exhibition at a glance:

Fire Brigade Exhibit

Be inspired by our new interactive fire department exhibit. You have the opportunity to extinguish virtual fires like the professional firefighters. Have fun!

Light Routes

The impressive light routes snake through the visitors' center over 325 meters and two floors. They precisely trace the flight paths on which the large jets take off and land. Moving running lights represent planes taking off and landing. The frequency of the running lights is based on the actual traffic at our airport in 2019.

The Globe

Unique worldwide: The Globe is the innovative centerpiece of our visitors' center. The 25 m² screen wall shows the entire global air traffic on the basis of real-time data. The large network of worldwide connections and the complexity of international air traffic can only be experienced so impressively in the new visitors' center at Frankfurt Airport.

Airport City Model

The 55 m² Airport City Model is a true-to-scale model of the entire Frankfurt Airport. Go on a discovery tour with the help of tablets and explore the individual areas of Airport City - you can get to know over 80 airport facilities in the form of texts, photos, videos and 360-degree visualizations and thus get inside airport areas that you would otherwise never see.

Motion Ride

Our baggage transport system is the heart of our airport. With the help of VR glasses and synchronously controlled seats, all the brave ones can experience a fast ride through the belly of our airport. Guests can feel every incline and every curve in real time. Exciting discovery tours into worlds that cannot be experienced otherwise are guaranteed here!

Children's Stations

Here, our younger guests feel as if they were on the airfield themselves, up close and personal with the planes. They can take on the role of an apron controller, listen to original radio sequences, let airport mascot Fluggi take off, crack the high score in one of the tablet games as a ramp agent or baggage loader, or direct an aircraft to its parking position as a marshal.    

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