Fraport Visitor Center

Welcome to the Fraport Visitor Center, the new world of experience at Frankfurt Airport! Come check out fascinating multimedia and interactive exhibits on 1,200 square meters of space! Immerse yourself in the universe of one of the Earth’s leading international air traffic hubs! Gripping 360° experiences, impressive augmented reality applications, exciting hands-on stations, fascinating glimpses of entire airport worlds that normally remain hidden behind the scenes: you can look forward to experiencing Frankfurt Airport in an entirely new way. You can also earn miles when buying a ticket for our visitor center as part of our Miles & More programme.

70 years of visitor service

Celebrate our anniversary with us!

Celebrate our anniversary with us!

1952 to 2022: From October 1st - 30th, the Visitor Service invites you to celebrate the 70th anniversary - with special prices, exciting highlights in the Visitor Center and on our Visitors` Terrace, and exclusive Anniversary Tours through the history of aviation.

Curious?

Get more information about our jubilee and book your tickets.

Tickets for a visit of the Visitor Center after our jubilee  can be booked here:

Miles & More at Frankfurt Airport

Miles & More at Frankfurt Airport

Earn miles at the Visitor Center with our new Miles & More program. You can then redeem the miles you earn for flights, upgrades and other exciting rewards.

More information about Miles & More

Now new:  Come with us on a virtual tour of our multimedia Visitor Center. Have fun!

For a mobile-optimised view of the virtual tour, please click here.

  

EVERYONE WISHING TO ENTER THE VISITOR CENTER WILL REQUIRE:

  • An online booking (incl. time slot)
  • A credit card to carry out the online booking

For everyone's safety, the number of people allowed to be at our airport recreation facilities at one time is limited. Please arrive at the airport on time, otherwise your admission cannot be guaranteed.

We would also like to politely inform you that unfortunately it is not possible to bring animals into the visitor center. Guide dogs and assistance dogs are permitted in the Visitor Center.

Furthermore we would also like to point out that we reserve the right to reintroduce the mask requirement if necessary.  

  • Tickets for the visitor center are only available from our online ticket shop and must be obtained in advance.

Please note that your order has been successfully completed only upon receipt of the tickets.

Due to a system change, previous vouchers can unfortunately no longer be redeemed. To exchange these vouchers, please kindly send an e-mail with a photo of the voucher to  besucherservice@fraport.de.

  

Please note that your order has been successfully completed only upon receipt of the tickets.

           
Per Person 12 Euro      

Reduced tickets

Upon presentation of the appropriate ID: children of age 4 – 7, pupils, trainees, students, seniors over 65 years of age, persons with a B entered in the severely disabled pass and their accompanying person.

10 Euro      
Children younger than 4 frei/free      
Monday - Sunday    11 a.m. to 7 p.m.

At the airport

The Fraport Visitor Center is located in Terminal 1, concourse C, departures next to “Gate C1”, just steps from the gates.  


Arriving by car / parking facilities

The public parking garages of Frankfurt Airport are available to guests of the Visitor Center with more than 10,000 parking spaces. Drive into the P2 or P3 parking garage. There is a direct link from the parking garages to the terminal areas and to the Fraport Visitor Center. For more information on our parking facilities, please visit www.frankfurt-airport.com/en/transport-and-parking/parking.html.

  

When using a GPS system

Frankfurt Airport, Terminal 1, postal code 60547;
alternatively: parking garages P2/P3 at Frankfurt Airport.
  

Arriving by taxi / with a driver  

Drive in the direction of   Terminal 1, departure, hall C. Please follow the signs to gate C1.  


By public transport

From the regional train station you can get directly to the Airport City Mall. Regional and long-distance buses stop in front of Terminal 1. Please follow the signs to Terminal 1, departures, hall C and then gate C1.

Our multimedia exhibition at a glance

Light routes

Light routes

The impressive light routes snake through the visitor center over 325 meters and two floors. They precisely trace the flight paths on which the large jets take off and land. Moving running lights represent planes taking off and landing. The frequency of the running lights is based on the actual traffic at our airport in 2019.

The Globe

The Globe

Unique worldwide: The Globe is the innovative centerpiece of our visitor center. The 25 m² screen wall shows the entire global air traffic on the basis of real-time data. The large network of worldwide connections and the complexity of international air traffic can only be experienced so impressively in the new visitor center at Frankfurt Airport.

Airport City Model

Airport City Model

The 55 m² Airport City Model is a true-to-scale model of the entire Frankfurt Airport. Go on a discovery tour with the help of tablets and explore the individual areas of Airport City - you can get to know over 80 airport facilities in the form of texts, photos, videos and 360-degree visualizations and thus get inside airport areas that you would otherwise never see.

Motion Ride

Motion Ride

Our baggage transport system is the heart of our airport. With the help of VR glasses and synchronously controlled seats, all the brave ones can experience a fast ride through the belly of our airport. Guests can feel every incline and every curve in real time. Exciting discovery tours into worlds that cannot be experienced otherwise are guaranteed here!

Children's Stations

Children's Stations

Here, our younger guests feel as if they were on the airfield themselves, up close and personal with the planes. They can take on the role of an apron controller, listen to original radio sequences, let airport mascot Fluggi take off, crack the high score in one of the tablet games as a ramp agent or baggage loader, or direct an aircraft to its parking position as a marshal.    

We look forward to your visit. This is what awaits you in our new interactive Visitor Center: