Airport Tours

We reserve the right to adjust the number of seats offered in the online store to the further course of the pandemic and to reduce them if necessary.

EVERY GUEST NEEDS:

• An online booking (incl. time slot)
• A credit card to carry out the online booking
  
  Please note that your order has been successfully completed only upon receipt of the tickets.
  
  Unfortunately, it is not possible to bring animals on the tours. Except for guide dogs for the blind and assistance dogs.
  

All tour guests are requested to arrive 30 minutes before the start of the tour in Terminal 1, Concourse C, as the buses depart on time and you will go through a security check together with your tour guide beforehand. The meeting point is at the turquoise wall near the flight display board.

Unfortunately, access to our buses is not barrier-free at this time. For more information, please email: besucherservice@fraport.de.

Alternatively, we would like to kindly refer you to our barrier-free visitor center, from which you can get great views of the apron.

• Starter-Tour, Combined-Tour and XXL-Tour tickets may only be purchased in advance from our online ticket shop.
• Tour and Combined-Tour participants are requested to be at Terminal 1, Concourse C, Level 2 (departures) 30 minutes prior to the start of  the tour. Please follow the signs for “FRA Airport Tours & Shop”.  The meeting point is at the turquoise wall near the flight display board.
• Please note that all our Airport Tours are only available in German. Please ask for our English flyer.
• Please note that the access to our buses is currently not barrier-free. For more information, please email: besucherservice@fraport.de. As an alternative, we would like to kindly refer you to our new and barrier-free visitors' center, from where you can get great views of the airfield activity.    
• Unfortunately, it is not possible to bring animals on an Airport Tour. Exception: guide dogs and assistance dogs.
• Due to the duration and intensity of the XXL Tour, we strongly recommend participation only from the age of 10 years.
  
• Please note: For safety reasons, children under the age of 6  cannot take part  in  the Fire Department Tour.

You can find tickets for the Starter-Tour in our  ticket shop.

Please note that your order has been successfully completed only upon receipt of the tickets.

You can find tickets for the Combined-Tour in our  ticket shop.

Please note that your order has been successfully completed only upon receipt of the tickets.

You can find tickets for the XXL-Tour in our  ticket shop.

Please note that your order has been successfully completed only upon receipt of the tickets.

You can find tickets for the  Fire Department Tour in our Ticket Shop. The ticket can be booked from 24.02.2024.

Please note:
- For safety reasons, children under the age of 6  cannot take part  in  the Fire Department Tour.
-  Your order has been successfully completed only upon receipt of the tickets.

Please note that days and the departure times indicated may need to be changed at short notice depending on operational requirements at the airport.

At the airport

The tours start from Terminal 1, departure level 2, hall C. Please follow the signs "FRA Airport Tours & Shop".  The meeting point is at the turquoise wall near the flight display board.

By car / Parking facilities

The public parking garages of Frankfurt Airport are available to guests of the Visitors' Center with more than 10,000 parking spaces. Drive into the P2 or P3 parking garage. Travel buses have the possibility to drive into the parking garage P36. There is a direct link from the parking garages to the terminal area. For more information on our parking facilities, please visit www.frankfurt-airport.com/en/transport-and-parking/parking.html.

When using a GPS system

For the navigation system please enter Frankfurt Airport, Terminal 1, postal code 60547;
alternatively: parking garages P2/P3 at Frankfurt Airport.

By public transport

From the regional train station you can get directly to the Airport City Mall. Regional and long-distance buses stop in front of Terminal 1. The meeting point is at the turquoise wall near the flight display board.

Please note the following:

1. Children and adults must carry identification, otherwise they will not be able to participate in the tour.

2. The minimum age for participants in the Fire Department Tour is 6 years.

3.  Please note that for security reasons you have to state your date of birth when booking.

4. For safety reasons, it is important to adhere to the supervision ratio stated below.

5. Smoking is prohibited on the entire apron.

6. The safety vest provided must be worn during the entire stay on the apron, including inside the fire station.

7. After leaving the bus, the entire group must go to the hall wall behind the vehicles. Doors, clothing racks and vehicles must be kept clear.

8. It is not permitted to leave the group. The courtyard or apron may only be entered when accompanied.

9. The instructions of the supervisor, the security service and the fire department personnel must be followed.

• 6 years:              one caregiver for two children
• 7 - 11 years:        one caregiver for four children              
• 12 - 13 years:     one caregiver for six children  
• 14 - 16 years:     one caregiver for ten children           
• 17 years:            one caregiver for fifteen children