Inform yourself about your destination and save your flight!
Please note that many countries require a digital travel declaration and/or visa for entry. If you cannot present this at the airport, it will not be possible to take your flight. We advise that you carry the documents handy at all times.
To easily and conveniently receive information about flight updates and helpful service offers, use our new update function via WhatsApp. Call up your flight and activate the service by clicking on the WhatsApp symbol.
Pack the right way: what you may and may not take
If possible, take only one item of luggage per person and observe the applicable regulations. Rechargeable batteries, power banks, and e-cigarettes (vaping devices) may not be placed in checked luggage. Liquids may only be carried in containers holding no more 100 ml each (up to a total of no more than one liter) in your carry-on luggage - this applies for all security checkpoints (including CT scanners), please note the return to the known restrictions everywhere!
Check in early and prepare for your travels
To ensure that the travelling day is as relaxed as possible, we recommend to take advantage of online or evening-before check-in.
Please make sure to arrive at the terminal two hours prior to departure. If you would like to check in baggage and/or have booked an international long-haul flight, we recommend that you arrive at the terminal two and a half hours prior to departure (these recommendations are guidelines and without any guarantee). Please ask your airline about the check-in counter opening times. We advise against arriving at the airport too early, as otherwise you will have to endure unnecessary waiting times.
Take advantage of our service FRA SmartWay to conveniently book a time slot for the security checkpoint already before your trip.
Make plans for traveling to the airport and any required reservations well in advance
The parking facilities around Terminals 1 and 2 are subject to heavy demand during the German school holidays. It’s therefore advisable to book spaces online well in advance. Alternatively, you can conveniently get to the airport using public transportation. Meeters and greeters can use the car parks at the terminals for a fee of only € 3.00 up to 30 minutes.
Check-in and security checkpoint
Please take advantage of the self-service facilities for checking and dropping off luggage. After completing check-in and/or dropping off your baggage, please immediately proceed to the security checkpoint.
Take advantage of our new free service FRA SmartWay to conveniently book a time slot for the security checkpoint.
Everything you need at the airport: shops and restaurants
Most of the shops and restaurants at the airport are now open again during their normal operating hours, and their staff are looking forward to your visit. Besides the on-site facilities at the airport, you can take advantage of recurring special offers and services such as click & collect and home delivery in our online shop.
Support at the airport: Travel services and medical care
Our Medical Center is open 24 hours a day to provide first aid and medical services. You can also purchase medications, facemasks and much more in the pharmacies at Frankfurt Airport.
If you have any further questions, please contact our service staff in the terminals.
Information on baggage pickup
Please keep in mind that luggage may take a while to appear at the baggage claims. This can affect your plans for onward travel, heading home, train connections, and arrangements for being picked up. When the drive-by lanes at the terminals are jammed, those coming to pick up arriving passengers can park in the terminal parking facilities for 30 minutes for only 2€.
Optimally connected: departure and onward journey
It takes just a few minutes for you to walk to the regional and long-distance train stations to catch trains to destinations in the surrounding Rhine-Main region and the rest of Germany and Europe. There are also numerous bus connections, rental cars, car sharing services, and taxis available right at the airport. You can also take advantage of facilities for charging or filling up your vehicle with electricity, gasoline, or LPG in the immediate vicinity.
