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Flying during the coronavirus pandemic

#SafeAtFRA

#SafeAtFRA

With our video you will get an impression of your stay at the airport in current times and see: Flying at FRA is safe!

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Preparations for Traveling

Especially during the coronavirus epidemic, of course, it’s not a good idea to travel if you are ill or feeling unwell. We have compiled the most important information about your journey in times of Corona below.

Worldwide flights

For Germany, restrictions are in place for entry into Germany from a large number of countries. Those entering Germany from risk areas, high incidence areas or virus variant areas must complete a digital entry registration form, be tested for coronavirus and, depending on the regulations of the Land in question, self-isolate. Find more information on the entry to Germany and the travel from Germany.

 

Transportation ban for flights from areas of variant of concern

Since January 30, 2021, a ban on the carriage of persons entering Germany from areas of variant of concern has been in effect for cross-border rail, bus, ship and air traffic. Excempt from this ban are German residents and persons with residence and right of abode in the Federal Republic of Germany as well as transit passengers with a domestic German connection or a non-Schengen - non-Schengen connection. Further exceptions to this regulation can be found here.

Further notes

Passengers departing from FRA are strongly advised to contact their airline for information on the specific regulations regarding their flight and destination, before traveling to the airport. Please note in particular that in many countries a negative Covid-19 test is required for entry. If you are unable to present this at Frankfurt Airport, it will not be possible to board the flight. Information regarding the test possibilities for departing passengers at Frankfurt Airport can be found here.

Our tip: Take advantage of our self-service facilities. Check in online in advance, conveniently use a bag drop machine at the airport, and take only one carry-on item. This way you save time and reduce your risk of contagion.

In response to reduced passenger traffic caused by the COVID-19 outbreak, Frankfurt Airport bundles all passenger handling operations in Terminal 1. Passenger operations in FRA’s Terminal 2 are suspended until further notice (affecting both Concourses D and E). The parking garage at T2 is also temporarily closed to passengers. All check-in processes for all flights departing Frankfurt are taking place in Terminal 1, Concourse A, B and C. From here, passengers can pass the security checkpoint to reach their departures gates in Piers A, B and Z.

Terminal Parking - Terminal 2

The entrances to the underground car park P8 and P9 are currently closed. Please use the parking facilities at Terminal 1.

In our FAQ you will find answers to the most important questions.

At the Airport

#SafeAtFRA

#SafeAtFRA

We want you and your fellow travelers to depart from Frankfurt Airport safely and without worrying. To ensure this, we have implemented a wide range of hygiene measures. They are presented in the following. Stay healthy!

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It’s mandatory to wear a face mask or other appropriate face covering at all times inside the terminal facilities, shops, restaurants and airport transportation facilities such as buses and the automated people mover. The only exceptions are children under six and persons who are unable to do so because of physical impairments or health issues. The consumption of food and beverages in the terminal is basically possible.

Please note that since January 23, 2021 only medical masks (so-called surgical masks or masks with the identifier KN 95/N95 and FFP 2) are allowed. Simple community masks or scarves will no longer be sufficient. Please bring your own appropriate mask. If you need a replacement, additional masks and disinfectant can be purchased in various shops.

All airport employees who are in direct contact with customers also use appropriate protection. By working together, we can ensure safety and hygiene for everyone.

We apply the same social distancing rules as everywhere else and therefore ask you to keep at least 1.5 meters (five feet) away from other people. This also applies to seating and waiting areas. To remind you and generally help protect all travelers, we have installed appropriate green floor markings and signs. All counters are also equipped with plexiglass shields. As far as possible, please avoid paying cash in shops and restaurants. Currently it is unfortunately only possible to order take-away food in our restaurants.

Disinfectant dispensers are available for your use in the terminal areas. We also recommend that you regularly wash your hands with soap and water for at least 20 seconds. We have also increased the frequency of cleaning at the airport and regularly sanitize all touchable surfaces in our terminals and vehicles.

Please note that many shops and restaurants at the airport are currently closed. This is a consequence of the nationwide lockdown ordered to combat the Corona pandemic. Only shops that serve the basic needs of passengers - such as pharmacies, banks, post offices or newspaper vendors as well as the duty free stores behind security and passport control - are still open. The opening hours depend on the flight events taking place. For this reason, it is unfortunately only possible to order take-away food in our restaurants at the moment. Of course, it is expressly permitted to consume take-away food and drinks in the terminal.

Please find our current shop and restaurant opening hours attached. Here is a list showing our retailers at a glance. We wish you a lot of fun shopping at Frankfurt Airport. 

* Please note that not all of the shops at the airport sell the entire range of protection products.

Health Protection from Safety Stations

Health Protection from Safety Stations

Face masks, hand sanitizer, and disinfectant gel for your trip are now also available from two specially converted vending machines: our "Safety Stations". You'll find them in Terminal 1 in Concourse B and in the passageway between Concourses B and C (near Coffee Fellows and Relay). The Safety Stations accept cash payment in euros, as well as major credit cards and Apple Pay. We wish you a good and safe trip from Frankfurt Airport!

The new service offer makes the travel experience even easier and faster. Biometric facial recognition enables members of the frequent flyer program "Miles & More" to pass through security checks and boarding gates touchless - an important health and hygiene safety measure in times of Covid-19. This applies initially to selected Lufthansa and SWISS flights.

Further information and registration

If your health or general condition suddenly takes a turn for the worse after arriving at Frankfurt Airport, contact our personnel right away to request medical assistance. If necessary, you can head for the emergency outpatient clinic at our medical center for a checkup, test or treatment. Further information can be found here.

Information for travel returnees

In general, all passengers (whether returning from a risk area or non-risk area) who wish to enter Germany by air, need to be tested and show proof of a negative Covid-19 test before departure. Children up to six years are exempted from the testing requirement. Further information can be found here.

In addition, the following rules apply to travelers returning from risk areas:

You must notify the local health department without delay by submitting a before entry completed arrival form. Carry the form with you at all times, either printed out on paper or stored on an electronic device, so that you can also show it to transportation providers or immigration authorities if asked to do so. If digital registration is not possible, in exceptional cases you must fill in a written substitute registration and hand it in to the carrier or the border authority. Returning travelers from all risk areas need to be able to provide the proof of the negative Covid-19 test no later than 48 hours upon request to the competent authority.

The following quarantine obligations apply to different risk areas:

  • Risk and high incidence areas: Returning traveleres must go straight home or to other suitable accommodations immediately after landing in Frankfurt and quarantine yourself there for 10 days without interruption. In Hesse, you may end the quarantine five days after arriving in Germany by presenting a negative test result. However, you must wait for at least five days after arriving before taking the test (you may briefly interrupt your quarantine to take the test). Please note that as of December 16, 2020, there is no longer an entitlement to free testing for those entering the country from high risk areas. From now on, all returnees will have to pay the testing costs themselves. 
  • Areas of variant of concern: Returning traveleres must go straight home or to other suitable accommodations immediately after landing in Frankfurt and quarantine yourself there for 14 days without interruption. There is no possibility of early ending of the quarantine.

Go here for information on exceptions to the quarantine requirement. 

(last updated: March 30, 2021)

 

At the airport, there are various test options for returning travelers as well as for departing passengers. All information can be found here. Please note that these testing opportunities at the airport are available exclusively to arriving and departing passengers.