Exclusive shopping offers and discounts

Benefit from the best offers for Duty Free, retail stores and restaurants at Frankfurt Airport. Get your coupon and save up!

FAQs: Answers to your questions

You need a mobile device as well as an app to download the coupons. If you are using an Apple device, such an app is already installed. User of Android devices need to download an additional app (e.g. PassWallet) from Google Play Store.

You can find the terms of redemption on the backside of your coupon in the wallet app.  

Unless explicitly stated the coupons can only be redeemed in the stores at Frankfurt Airport.

Customer service

Do you still have a question? Our customer service will be glad to help you:

Tel.: +49 (0)69 79 540 540

E-Mail:  service@frankfurt-airport-shops.com


Monday – Friday:              9 a.m.  – 7 p.m.

Saturday – Sunday:      10 a.m. – 6 p.m.