You need a mobile device as well as an app to download the coupons. If you are using an Apple device, such an app is already installed. User of Android devices need to download an additional app (e.g. PassWallet) from Google Play Store.
Benefit from the best offers for Duty Free, retail stores and restaurants at Frankfurt Airport. Get your coupon and save up!
FAQs: Answers to your questions
Where do I find the terms of redemption?
You can find the terms of redemption on the backside of your coupon in the wallet app.
Can I use the coupons for online purchases?
Unless explicitly stated the coupons can only be redeemed in the stores at Frankfurt Airport.
Tel.: +49 (0)69 79 540 540
E-Mail: service@frankfurt-airport-shops.com
Monday – Friday: 9 a.m. – 7 p.m.
Saturday – Sunday: 10 a.m. – 6 p.m.