The colleagues at the Airport Baggage Service (FGS) will be happy to help you.
Transport crates for animals are usually on stock and ready for pick up 1 to 2 hours before flight departure. You can find the FGS office in Terminal 1 (arrival area B, baggage belt 11).
Please call them early enough: +49 (0) 69 - 690 51211.
Business hours Monday to Sunday 06:00 to 22:00
Reduced business hours from December 24th-26th and December 31st to January 1st .
Please call us for detailed information on business hours for these holiday periods.