Airlines A to Z

Important Information at a Glance

Airline Check-in Counter Evening-before check-in AIRail
A
Adria Airways Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2

Adria Airways

Contact

(+49) (069) 269 56 720, (+49) (069) 269 56 721

http://www.adria.si/en

adr.frankfurt@adria.si

Check-in Counter Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2
Handling agent Lufthansa
AIRail
Opening Hours 7-21 h
Aegean Airlines Counter 660-662 in Terminal 1, Concourse B, Level 2

Aegean Airlines

Contact

(+49) (069) 690 25 370, (+49) (069) 690 22 961

http://www.aegeanair.com

contact@aegenair.com

Check-in Counter Counter 660-662 in Terminal 1, Concourse B, Level 2
Check-in at the vending machine
Code
A3
Departure
Terminal 1, Area B
Print luggage tags on site
ja
Handling agent FPS Fraport Passenger Services GmbH
Aer Lingus Counter 904-905 in Terminal 2, Concourse E, Level 2

Aer Lingus

Contact

(+49) (01805) 133 209

https://www.aerlingus.com/html/en-US/home.html

reservations.germany@aerlingus.com

Check-in Counter Counter 904-905 in Terminal 2, Concourse E, Level 2
Handling agent Global GSRM GmbH
Aeroflot Counter 806-809 in Terminal 2, Concourse D, Level 2

Aeroflot

Contact

0800 0001151

http://www.aeroflot.de

frankfurt@aeroflot.de

Check-in Counter Counter 806-809 in Terminal 2, Concourse D, Level 2
Check-in at the vending machine
Code
SU
Departure
Terminal 2, Area D
Handling agent AHS - Aviation Handling Services GmbH
Air Algérie Counter 952-954 in Terminal 2, Concourse E, Level 2

Air Algérie

Contact

(+49) (069) 240 015 40, (+49) (069) 69 59 56 30

http://www.airalgerie.dz

info@airalgerie.de

Check-in Counter Counter 952-954 in Terminal 2, Concourse E, Level 2
Handling agent WISAG Aviation Service
Air Arabia Maroc Counter 897-899 in Terminal 2, Concourse D, Level 2

Air Arabia Maroc

Contact

not available

http://www.airarabia.com/en

Check-in Counter Counter 897-899 in Terminal 2, Concourse D, Level 2
Handling agent WISAG Aviation Service
Air Astana Counter 770-772 in Terminal 1, Concourse C, Level 2

Air Astana

Contact

(+49) (069) 770673 022, (+49) (069) 690 29518

http://airastana.com/global/en-us/

info@airastana.com

Check-in Counter Counter 770-772 in Terminal 1, Concourse C, Level 2
Handling agent SKY CARE Aviation Services
Air Cairo Counter 855-856 in Terminal 2, Concourse D, Level 2

Air Cairo

Contact

unknown

https://www.flyaircairo.com/

Check-in Counter Counter 855-856 in Terminal 2, Concourse D, Level 2
Handling agent AHS - Aviation Handling Services GmbH
Air Canada Counter 674-677 in Terminal 1, Concourse B, Level 2

Air Canada

Contact

(+49) (069) 27115 111

https://www.aircanada.com/us/en/aco/home.html?utm_source=google&utm_medium=cpc&utm_campaign=Germany%20-%20DE&utm_term=&utm_content=&acid=cpc|POS%20Europe%20Branded|Germany%20-%20DE||air%20canada|&slid=&gclid=COGv4_W42NECFaYy0wod-aMB6w&mpch=adswww.aircanada.com

Check-in Counter Counter 674-677 in Terminal 1, Concourse B, Level 2
Check-in at the vending machine
Code
AC
Departure
Terminal 1, Area B
Print luggage tags on site
ja
Handling agent Air Canada
Air China Counter 516-524 in Terminal 1, Concourse B, Level 2

Air China

Contact

(+49) (069) 271 37 911, (+49) (069) 271 37 914, (+49) (069) 690 521 41

http://www.airchina.com/index.shtml

fra@airchina.com

Check-in Counter Counter 516-524 in Terminal 1, Concourse B, Level 2
Check-in at the vending machine
Code
CA
Departure
Terminal 1, Area B
Handling agent Lufthansa
Air Dolomiti Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2

Air Dolomiti

Contact

+39 045 288 6111

http://www.airdolomiti.de/

customer-relations@airdolomiti.it

Check-in Counter Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2
Handling agent Lufthansa
AIRail
Opening Hours 7-21 h
Air Europa Counter 912-914 in Terminal 2, Concourse E, Level 2

Air Europa

Contact

+49 (0)30 223 85436

http://www.aireuropa.com

booking.germany@air-europa.com

Check-in Counter Counter 912-914 in Terminal 2, Concourse E, Level 2
Check-in at the vending machine
Code
UX
Departure
Terminal 2, Area E
Handling agent WISAG Aviation Service
Air France Counter 801-805 in Terminal 2, Concourse D, Level 2

Air France

Contact

01806 830 830

http://www.airfrance.us/cgi-bin/AF/US/en/common/home/flights/ticket-plane.do?child-website=US

Check-in Counter Counter 801-805 in Terminal 2, Concourse D, Level 2
Check-in at the vending machine
Code
AF
Departure
Terminal 2, Area D
Print luggage tags on site
ja
Handling agent AHS - Aviation Handling Services GmbH
Evening-before check-in
Evening-before check-in 05 p.m. - 08.15 p.m. , counter 801-805 (Terminal 2, Concourse D)
Evening-before check-in possible for only for the flights AF1019 and AF1519
Check-in terms Personal appearance is of major importance
Air India AI120 to Delhi: Counter 501-505 in Terminal 1, Concourse B, Level 2; AI124 to Mumbai: Counter 510-514 in Terminal 1, Concourse B, Level 2

Air India

Contact

(+49) (069) 25 60 04 0, (+49) (069) 69 02 19 56

http://www.airindia.de

info@airindia.de

Check-in Counter AI120 to Delhi: Counter 501-505 in Terminal 1, Concourse B, Level 2; AI124 to Mumbai: Counter 510-514 in Terminal 1, Concourse B, Level 2
Handling agent Fraport AG
AIRail
Opening Hours 7-21 h
Air Malta Counter 733-736 im Terminal 1, Concourse C, Level 2

Air Malta

Contact

(+49) (069) 920 35 12, 01806 203040

http://www.airmalta.com

customercare.airmalta@airmalta.com

Check-in Counter Counter 733-736 im Terminal 1, Concourse C, Level 2
Handling agent AHS - Aviation Handling Services GmbH
Air Moldova Counter 902-903 in Terminal 2, Concourse E, Level 2

Air Moldova

Contact

(+49) (069)7 104 48 40

http://www.airmoldova.md

frankfurt@airmoldova.md

Check-in Counter Counter 902-903 in Terminal 2, Concourse E, Level 2
Handling agent Global GSRM GmbH
Air Namibia Counter 917-920 in Terminal 2, Concourse E, Level 2

Air Namibia

Contact

069-69719840

http://www.airnamibia.com

FRA.dutymanager@airnamibia.aero

Check-in Counter Counter 917-920 in Terminal 2, Concourse E, Level 2
Check-in at the vending machine
Code
SW
Departure
Terminal 2, Area E
Handling agent WISAG Aviation Service
Air Serbia Counter 950-951 in Terminal 2, Concourse E, Level 2

Air Serbia

Contact

(+49) (069) 690 265 850

https://www.airserbia.com/en-US/

frankfurtto@jat.com

Check-in Counter Counter 950-951 in Terminal 2, Concourse E, Level 2
Handling agent WISAG Aviation Service
airBaltic Counter 886-887 in Terminal 2, Concourse D , Level 2

airBaltic

Contact

0900 1 24 72 25

http://www.airbaltic.com

service@airbaltic.de; res@airbaltic.de

Check-in Counter Counter 886-887 in Terminal 2, Concourse D , Level 2
Handling agent AHS - Aviation Handling Services GmbH
Albastar Counter 983-985 in Terminal 2, Concourse E, Level 2

Albastar

Contact

+39 095 311 503

http://albastar.es/?idioma=en

callcenter@albastar.es

Check-in Counter Counter 983-985 in Terminal 2, Concourse E, Level 2
Handling agent WISAG Aviation Service
Alitalia Counter 720-722 in Terminal 1, Concourse C, Level 2

Alitalia

Contact

(+49) 01806 07 47 47, (+49) (069) 6 95 05 0

http://www.alitalia.com

customer.relationsDE@alitalia.it

Check-in Counter Counter 720-722 in Terminal 1, Concourse C, Level 2
Check-in at the vending machine
Code
AZ
Departure
Terminal 2, Area D
Handling agent WISAG Aviation Service
American Airlines Counter 959-968 in Terminal 2, Concourse E, Level 2

American Airlines

Contact

(+49) (069) 2999 3234, 01805 11 37 09 

http://www.aa.com

International.CustomerRelations@aa.com

Check-in Counter Counter 959-968 in Terminal 2, Concourse E, Level 2
Check-in at the vending machine
Code
AA
Departure
Terminal 2, Area E
Print luggage tags on site
ja
Handling agent American Airlines
ANA Counter 678-681 in Terminal 1, Concourse B, Level 2

ANA

Contact

0800-1810397

http://www.ana.co.jp

infogermany@ana.co.jp

Check-in Counter Counter 678-681 in Terminal 1, Concourse B, Level 2
Handling agent Fraport AG
Asiana Airlines Counter 708-718 in Terminal 1, Concourse C, Level 2

Asiana Airlines

Contact

(+49) (069) 9210190

http://www.flyasiana.com

salesgermany@flyasiana.com

Check-in Counter Counter 708-718 in Terminal 1, Concourse C, Level 2
Check-in at the vending machine
Code
OZ
Departure
Terminal 1, Area C
Handling agent Fraport AG
AIRail
Opening Hours 7-21 h
Austrian Airlines Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2

Austrian Airlines

Contact

(+49) (069) 50 60 05 98

http://www.austrian.com

austrian-deutschland@aua.com

Check-in Counter Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2
Handling agent Lufthansa
AIRail
Opening Hours 7-21 h
Evening-before check-in
Evening-before check-in 5 a.m. to 9 p.m., Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2
Evening-before check-in possible for Check-in/Evening-before check-in is possible 23h before departure between 5 a.m. and 9 p.m.
Check-in terms All passengers must appear personally. Exception: family members, by presenting their ID cards or passports.
Azores Airlines Counter 962-964 in Terminal 2, Concourse E, Level 2

Azores Airlines

Contact

(+49) 6031 73 76 40

http://www.sata.pt

info@flysata.de

Check-in Counter Counter 962-964 in Terminal 2, Concourse E, Level 2
Handling agent Fraport AG
AIRail
Opening Hours 7-21 h
B
Belavia Counter 880-881 in Terminal 2, Concourse D, Level 2

Belavia

Contact

(+49) (069) 34 87 97 38, (+49) (069) 920 79 40

http://www.belavia.by

germany@belavia.by

Check-in Counter Counter 880-881 in Terminal 2, Concourse D, Level 2
Check-in at the vending machine
Code
B2
Departure
Terminal 2, Area D
Handling agent Fraport AG
AIRail
Opening Hours 7-21 h
British Airways Counter 907-910 in Terminal 2, Concourse E, Level 2

British Airways

Contact

(+49) 0421 5575 758

http://www.britishairways.com

contactbade@email.ba.com

Check-in Counter Counter 907-910 in Terminal 2, Concourse E, Level 2
Check-in at the vending machine
Code
BA
Departure
Terminal 2, Area E
Handling agent Menzies Aviation
Bulgaria Air Counter 701-702 in Terminal 1, Concourse C, Level 2

Bulgaria Air

Contact

(+49) (069) 28 41 86

http://www.air.bg

frankfurt@air.bg

Check-in Counter Counter 701-702 in Terminal 1, Concourse C, Level 2
Handling agent WISAG Aviation Service
C
Cathay Pacific Counter 915-920 in Terminal 2, Concourse E, Level 2

Cathay Pacific

Contact

(+49) (069) 69 04 42 21, (+49) (069) 710 08 777

http://www.cathaypacific.com

fra_customersales@cathaypacific.com

Check-in Counter Counter 915-920 in Terminal 2, Concourse E, Level 2
Check-in at the vending machine
Code
CX
Departure
Terminal 2, Area E
Print luggage tags on site
ja
Handling agent Cathay Pacific
China Airlines Counter 813-820 in Terminal 2, Concourse D, Level 2

China Airlines

Contact

(+49) (069) 2 97 05 80

http://www.chinaairlines.de

info@china-airlines.de

Check-in Counter Counter 813-820 in Terminal 2, Concourse D, Level 2
Check-in at the vending machine
Code
CI
Departure
Terminal 2, Area D
Handling agent Fraport AG
AIRail
Opening Hours 7-21 h
China Eastern Airlines Counter 851-857 in Terminal 2, Concourse D, Level 2

China Eastern Airlines

Contact

(+49) (069) 133 89 30

http://us.ceair.com/

contact@flychinaeastern.com

Check-in Counter Counter 851-857 in Terminal 2, Concourse D, Level 2
Handling agent AHS - Aviation Handling Services GmbH
China Southern Airlines Counter 815-820 in Terminal 2, Concourse D, Level 2

China Southern Airlines

Contact

+49 (0)69 6959 703 40

https://global.csair.com/DE/GB/Home

info@cs-air.de

Check-in Counter Counter 815-820 in Terminal 2, Concourse D, Level 2
Handling agent WISAG Aviation Service
Condor Counter 752-789 in Terminal 1, Concourse C, Level 2

Condor

Contact

(+49) 0180 6 76 77 67, (+49) (0) 6107 939 0

https://www.condor.com/eu/index.jsp

reservation@condor.com

Check-in Counter Counter 752-789 in Terminal 1, Concourse C, Level 2
Check-in at the vending machine
Code
DE
Departure
Terminal 1, Area C
Handling agent FPS Fraport Passenger Services GmbH
Evening-before check-in
Evening-before check-in 6 to 10 p.m., Counter 773-785 in Terminal 1, Concourse C, Level 2
Evening-before check-in possible for Flights until 2:30 p.m. on the next day
Check-in terms There's a fee of €5 per Person (children up to 12, comfort class and premium economy passengers are free). All passengers must appear personally. Exception: family members, by presenting their ID cards or passports
Croatia Airlines Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2

Croatia Airlines

Contact

(+49) (069) 92 00 520

http://www.croatiaairlines.com

frato@croatiaairlines.hr

Check-in Counter Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2
Handling agent Lufthansa
AIRail
Opening Hours 7-21 h
Evening-before check-in
Evening-before check-in 5 a.m. to 9 p.m., Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2
Evening-before check-in possible for Check-in/Evening-before check-in is possible 23h before departure between 5 a.m. and 9 p.m.
Check-in terms All passengers must appear personally. Exception: family members, by presenting their ID cards or passports.
CSA Czech Airlines Counter 858 in Terminal 2, Concourse D, Level 2

CSA Czech Airlines

Contact

09001 – 001 083, 420 239 007 131

http://www.czechairlines.de

fra@czechairlines.com

Check-in Counter Counter 858 in Terminal 2, Concourse D, Level 2
Handling agent AHS - Aviation Handling Services GmbH
D
Delta Counter 841-853 in Terminal 2, Concourse D, Level 2

Delta

Contact

069-29993771

http://www.delta.com/

Check-in Counter Counter 841-853 in Terminal 2, Concourse D, Level 2
Check-in at the vending machine
Code
DL
Departure
Terminal 2, Area D
Handling agent AHS - Aviation Handling Services GmbH
E
easyJet Counter 704-705 in Terminal 1, Concourse C, Level 2

easyJet

Contact

+49180 6060 606

https://www.easyjet.com/en/help

Check-in Counter Counter 704-705 in Terminal 1, Concourse C, Level 2
Handling agent WISAG Aviation Service
EgyptAir Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2

EgyptAir

Contact

(+49) (069) 690 27 521

http://www.egyptair.com

info@egyptair.de

Check-in Counter Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2
Handling agent Lufthansa
AIRail
Opening Hours 7-21 h
Evening-before check-in
Evening-before check-in 5 a.m. to 9 p.m., Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2
Evening-before check-in possible for Check-in/Evening-before check-in is possible 23h before departure between 5 a.m. and 9 p.m.
Check-in terms All passengers must appear personally. Exception: family members, by presenting their ID cards or passports.
EL AL Counter 791-795 in Terminal 1, Concourse C, Level 2

EL AL

Contact

(+49) (069) 92 90 40, (+49) (069) 92 90 42 22

http://www.elal.co.il

info@elal.de

Check-in Counter Counter 791-795 in Terminal 1, Concourse C, Level 2
Check-in at the vending machine
Code
LY
Departure
Terminal 1, Area C
Handling agent AHS - Aviation Handling Services GmbH
Emirates Counter 992-999 in Terminal 2, Concourse E, Level 2

Emirates

Contact

(+49) (069) 9 45 19 20 00

https://www.emirates.com/us/english/

Check-in Counter Counter 992-999 in Terminal 2, Concourse E, Level 2
Handling agent Fraport AG
AIRail
Opening Hours 7-21 h
Ethiopian Airlines Counter 510-515 in Terminal 1, Concourse B, Level 2

Ethiopian Airlines

Contact

(+49) (069) 690 51 921, (+49) (069) 770 673 052

http://www.ethiopianairlines.com

fraapt@ethiopianairlines.com; ReservationsET.Germany@aviareps.com

Check-in Counter Counter 510-515 in Terminal 1, Concourse B, Level 2
Check-in at the vending machine
Code
ET
Departure
Terminal 1, Area B
Handling agent FPS Fraport Passenger Services GmbH
Etihad Airways Counter 476-482 in Terminal 1, Concourse B, Level 2

Etihad Airways

Contact

0800 2 32 22 00, (+49) (030) 726 2 10 00

http://flights.etihad.com/en/

info@etihad.ae

Check-in Counter Counter 476-482 in Terminal 1, Concourse B, Level 2
Handling agent WISAG Aviation Service
F
Finnair Counter 980-982 in Terminal 2, Concourse E, Level 2

Finnair

Contact

(+49) (069) 66 40 50 33

https://www.finnair.com/gb/gb/

Check-in Counter Counter 980-982 in Terminal 2, Concourse E, Level 2
Check-in at the vending machine
Code
AY
Departure
Terminal 2, Area E
Print luggage tags on site
ja
Handling agent WISAG Aviation Service
flybmi Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2

flybmi

Contact

089-2206 113

https://www.flybmi.com/en

www.flybmi.com/en/contact-us

Check-in Counter Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2
Handling agent Lufthansa
AIRail
Opening Hours 7-21 h
FlyEgypt Counter 984-985 in Terminal 2, Concourse E, Level 2

FlyEgypt

Contact

-

http://www.flyegypt.today/

Check-in Counter Counter 984-985 in Terminal 2, Concourse E, Level 2
Handling agent AHS - Aviation Handling Services GmbH
Freebird Airlines Terminal 2, Concourse E, Level 2

Freebird Airlines

Contact

(+90) (212) 6 63 77 77

http://www.freebirdairlines.com/en/index.asp

info@freebirdairlines.com

Check-in Counter Terminal 2, Concourse E, Level 2
Handling agent AHS - Aviation Handling Services GmbH
G
Gulf Air Counter 883-885 in Terminal 2, Concourse D, Level 2

Gulf Air

Contact

(+49) (069) 719 112 11

http://www.gulfair.com

Info@gulfair.de

Check-in Counter Counter 883-885 in Terminal 2, Concourse D, Level 2
Handling agent Fraport AG
AIRail
Opening Hours 7-21 h
I
Iberia Counter 901-903 in Terminal 2, Concourse E, Level 2

Iberia

Contact

http://www.iberia.com/us/?language=en

Check-in Counter Counter 901-903 in Terminal 2, Concourse E, Level 2
Check-in at the vending machine
Code
IB
Departure
Terminal 2, Area E
Handling agent Global GSRM GmbH
Icelandair Counter 956-958 in Terminal 2, Concourse E, Level 2

Icelandair

Contact

(+49) (069) 29 99 78

http://www.icelandair.de

germany@icelandair.is

Check-in Counter Counter 956-958 in Terminal 2, Concourse E, Level 2
Handling agent WISAG Aviation Service
IranAir Counter 706-710 in Terminal 1, Concourse C, Level 2

IranAir

Contact

(+49) (069) 25 600 613- 15

http://www.iranair.de

sales@iranair.de

Check-in Counter Counter 706-710 in Terminal 1, Concourse C, Level 2
Handling agent Fraport AG
Iraqi Airways Counter 962-964 in Terminal 2, Concourse E, Level 2

Iraqi Airways

Contact

http://www.iraqiairways.com.iq/

Check-in Counter Counter 962-964 in Terminal 2, Concourse E, Level 2
Handling agent Fraport AG
J
JAL Japan Airlines Counter 816-820 in Terminal 2, Concourse D, Level 2

JAL Japan Airlines

Contact

01802 228700

http://www.ar.jal.com/arl/en/?country=ar

Check-in Counter Counter 816-820 in Terminal 2, Concourse D, Level 2
Handling agent JAL Japan Airlines
K
KLM Royal Dutch Airlines Counter 801-805 in Terminal 2, Concourse D, Level 2

KLM Royal Dutch Airlines

Contact

01806 254 750

http://www.klm.de

klm.germany@klm.com

Check-in Counter Counter 801-805 in Terminal 2, Concourse D, Level 2
Check-in at the vending machine
Code
KL
Departure
Terminal 2, Area D
Handling agent AHS - Aviation Handling Services GmbH
Korean Air Counter 841-847 in Terminal 2, Concourse D, Level 2

Korean Air

Contact

00800 0656 2001, (+49) (069) 697 646 10

http://www.koreanair.com

germanysales@koreanair.com

Check-in Counter Counter 841-847 in Terminal 2, Concourse D, Level 2
Check-in at the vending machine
Code
KE
Departure
Terminal 2, Area D
Handling agent Fraport AG
AIRail
Opening Hours 7-21 h
Kuwait Airways Counter 895-899 in Terminal 2, Concourse D, Level 2

Kuwait Airways

Contact

(+49) (069) 24 29 29 0

http://www.kuwaitairways.com

frakkku@kuwaitairways.com; fra@kuwaitairways.com

Check-in Counter Counter 895-899 in Terminal 2, Concourse D, Level 2
Handling agent Fraport AG
AIRail
Opening Hours 7-21 h
L
LATAM Airlines Counter 761-766 in Terminal 1, Concourse C, Level 2

LATAM Airlines

Contact

0800 5600751

http://www.lan.com

customerservice@lan.com

Check-in Counter Counter 761-766 in Terminal 1, Concourse C, Level 2
Handling agent LATAM Airlines
LOT Polish Airlines Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2

LOT Polish Airlines

Contact

(+49) (069) 24 00 1020

http://www.lot.com

frankfurt@lot.pl

Check-in Counter Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2
Handling agent Lufthansa
AIRail
Opening Hours 7-21 h
Lufthansa Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2

Lufthansa

Contact

(+49) (069) 86 799 799

http://www.lufthansa.com/de/de/Homepage

Check-in Counter Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2
Handling agent Lufthansa
AIRail
Opening Hours 7-21 h
Evening-before check-in
Evening-before check-in 5 a.m. to 9 p.m., Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2
Evening-before check-in possible for Check-in/Evening-before check-in is possible 23h before departure between 5 a.m. and 9 p.m.
Check-in terms All passengers must appear personally. Exception: family members, by presenting their ID cards or passports.
M
MEA Middle East Airlines Counter 510-515 in Terminal 1, Concourse B, Level 2

MEA Middle East Airlines

Contact

(+49) (069) 27 40 20 20

http://www.mea.com.lb

callcenter@mea.com.lb

Check-in Counter Counter 510-515 in Terminal 1, Concourse B, Level 2
Check-in at the vending machine
Code
ME
Departure
Terminal 1, Area B
Handling agent Fraport AG
AIRail
Montenegro Airlines Counter 884-885 in Terminal 2, Concourse D, Level 2

Montenegro Airlines

Contact

(+49) (069) 28 23 74

http://www.montenegroairlines.com

Check-in Counter Counter 884-885 in Terminal 2, Concourse D, Level 2
Handling agent WISAG Aviation Service
O
Oman Air Counter 746-750 in Terminal 1, Concourse C, Level 2

Oman Air

Contact

(+49) (069) 58 300 710

http://www.omanair.com

res1.fra@omanair.com; sales1.fra@omanair.com

Check-in Counter Counter 746-750 in Terminal 1, Concourse C, Level 2
Handling agent Fraport AG
AIRail
Opening Hours 7-21 h
P
Pegasus Airlines Counter 966-968 in Terminal 2, Concourse E, Level 2

Pegasus Airlines

Contact

https://www.flypgs.com/en

Check-in Counter Counter 966-968 in Terminal 2, Concourse E, Level 2
Handling agent WISAG Aviation Service
Q
Qatar Airways Counter 734-741 in Terminal 1, Concourse C, Level 2

Qatar Airways

Contact

(+49) 69 260 90 44 00

http://www.qatarairways.com/de/en/homepage.page

Check-in Counter Counter 734-741 in Terminal 1, Concourse C, Level 2
Handling agent Fraport AG
AIRail
Opening Hours 7-21 h
R
Royal Air Maroc Counter 812-814 in Terminal 2, Concourse D, Level 2

Royal Air Maroc

Contact

(+49) (069) 92 00 14 61

http://www.royalairmaroc.com

callcenter@royalairmaroc.com

Check-in Counter Counter 812-814 in Terminal 2, Concourse D, Level 2
Check-in at the vending machine
Code
AT
Departure
Terminal 2, Area D
Handling agent Fraport AG
AIRail
Opening Hours 7-21 h
Royal Jordanian Airlines Counter 986-988 in Terminal 2, Concourse E, Level 2

Royal Jordanian Airlines

Contact

(+49) (069) 25 08 69, (+49) (069) 231 853, (+49) (069) 69 03 91 51

http://www.rj.com/en

FRATORJ@rj.com; FRAKZRJ@rj.com; FRAKKRJ@rj.com

Check-in Counter Counter 986-988 in Terminal 2, Concourse E, Level 2
Handling agent WISAG Aviation Service
Ryanair Counter 941-950 in Terminal 2, Concourse E, Level 2

Ryanair

Contact

-

https://www.ryanair.com/gb/en/

Check-in Counter Counter 941-950 in Terminal 2, Concourse E, Level 2
Handling agent GSD Flughafen GmbH
S
SAS Scandinavian Airlines Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2

SAS Scandinavian Airlines

Contact

01805 11 70 02

http://www.flysas.com/en/us/

Check-in Counter Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2
Handling agent Lufthansa
AIRail
Opening Hours 7-21 h
Saudia Counter 847-850 in Terminal 2, Concourse D, Level 2

Saudia

Contact

(+49) (069) 818 890

http://www.saudiairlines.com

webmaster@saudiairlines.com.sa

Check-in Counter Counter 847-850 in Terminal 2, Concourse D, Level 2
Check-in at the vending machine
Code
SV
Departure
Terminal 2, Area D
Print luggage tags on site
ja
Handling agent Fraport AG
Singapore Airlines Counter 713-719 in Terminal 1, Concourse C, Level 2

Singapore Airlines

Contact

(+49) (069) 7195 200

http://www.singaporeair.com

de_passengerservices@singaporeair.com.sg

Check-in Counter Counter 713-719 in Terminal 1, Concourse C, Level 2
Check-in at the vending machine
Code
SQ
Departure
Terminal 1, Area C
Print luggage tags on site
ja
Handling agent Fraport AG
AIRail
Opening Hours 7-21 h
Evening-before check-in
Evening-before check-in 6:30 to 9:15 p.m., Counter 717 in Terminal 1, Concourse C, Level 2
Evening-before check-in possible for only for flight SQ26
Check-in terms All passengers must appear personally
Small Planet Airlines Counter 897-899 in Terminal 2, Concourse D, Level 2

Small Planet Airlines

Check-in Counter Counter 897-899 in Terminal 2, Concourse D, Level 2
Handling agent AHS - Aviation Handling Services GmbH
Somon Air Counter 856-857 in Terminal 2, Concourse D, Level 2

Somon Air

Contact

-

http://www.somonair.com

frakpsv@ahs-de.com

Check-in Counter Counter 856-857 in Terminal 2, Concourse D, Level 2
Handling agent AHS - Aviation Handling Services GmbH
South African Airways Counter 659 and 672-675 in Terminal 1, Concourse B, Level 2

South African Airways

Contact

(+49) (069) 29 98 03 20

https://www.flysaa.com/de/en/home!loadCountryLanguage.action?request_locale=en_DE&splashLocale=EN&splashCntry=DE&isCookieEnabled=false&langChanged=true

euhelp@flysaa.com

Check-in Counter Counter 659 and 672-675 in Terminal 1, Concourse B, Level 2
Check-in at the vending machine
Code
SA
Departure
Terminal 1, Area B
Print luggage tags on site
ja
Handling agent South African Airways
SunExpress Terminal 2, Concourse E, Level 2

SunExpress

Contact

(+49) 01806 95 95 90

http://www.sunexpress.com/en

travelcenter@sunexpress.com

Check-in Counter Terminal 2, Concourse E, Level 2
Handling agent WISAG Aviation Service
SunExpress Deutschland Terminal 2, Concourse E, Level 2

SunExpress Deutschland

Contact

(+49) 01805 95 95 90

http://www.sunexpress.com/en

travelcenter@sunexpress.com

Check-in Counter Terminal 2, Concourse E, Level 2
Handling agent WISAG Aviation Service
SWISS Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2

SWISS

Contact

(+49) (069) 867 98 000

http://www.swiss.com

info.de@swiss.com

Check-in Counter Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2
Handling agent Lufthansa
AIRail
Opening Hours 7-21 h
Evening-before check-in
Evening-before check-in 5 a.m. to 9 p.m., Counter 51-461 (Lufthansa) in Terminal 1, Concourse A/B, Level 2
Evening-before check-in possible for Check-in/Evening-before check-in is possible 23h before departure between 5 a.m. and 9 p.m.
Check-in terms All passengers must appear personally. Exception: family members, by presenting their ID cards or passports.
T
TAP Air Portugal Counter 682-684 in Terminal 1, Concourse B, Level 2

TAP Air Portugal

Contact

(+49) 01806 000 341

https://www.flytap.com/en-us/

Check-in Counter Counter 682-684 in Terminal 1, Concourse B, Level 2
Check-in at the vending machine
Code
TP
Departure
Terminal 1, Area B
Handling agent FPS Fraport Passenger Services GmbH
AIRail
Opening Hours 7-21 h
TAROM Counter 880-881 in Terminal 2, Concourse D, Level 2

TAROM

Contact

(+49) (069) 29 52 70

http://www.tarom.ro

frankfurt@tarom.de

Check-in Counter Counter 880-881 in Terminal 2, Concourse D, Level 2
Check-in at the vending machine
Code
RO
Departure
Terminal 2, Area D
Handling agent WISAG Aviation Service
Thai Airways International Counter 743-750 in Terminal 1, Concourse C, Level 2

Thai Airways International

Contact

(+49) (069) 92874 444

http://www.thaiair.com

FRA@thaiairways.de; frakktg@thai-airways.de

Check-in Counter Counter 743-750 in Terminal 1, Concourse C, Level 2
Check-in at the vending machine
Code
TG
Departure
Terminal 1, Area C
Handling agent Fraport AG
AIRail
Opening Hours 7-21 h
TUI fly Counter 861-868 in Terminal 2, Concourse D, Level 2

TUI fly

Contact

(+49) (0511) 97 27 0

http://www.tuifly.com

servicecenter@tuifly.com

Check-in Counter Counter 861-868 in Terminal 2, Concourse D, Level 2
Handling agent AHS - Aviation Handling Services GmbH
Tunisair Counter 537-539 in Terminal 1, Concourse B, Level 2

Tunisair

Contact

(+49) (069) 27 100 110

http://www.tunisair.de

Callcenter@tunisair.com.tn

Check-in Counter Counter 537-539 in Terminal 1, Concourse B, Level 2
Handling agent AHS - Aviation Handling Services GmbH
Turkish Airlines Counter 666-673 in Terminal 1, Concourse B, Level 2

Turkish Airlines

Contact

Reservierungen/Umbuchungen: (+49) (069) 86799849

www.thy.com; Customer Contact Center: https://www4.thy.com/customercontact/index.tkf?lang=en

Gepäck: bag.fra@thy.com

Check-in Counter Counter 666-673 in Terminal 1, Concourse B, Level 2
Check-in at the vending machine
Code
TK
Departure
Terminal 1, Area B
Handling agent WISAG Aviation Service
Turkmenistan Airlines Counter 883-885 in Terminal 2, Concourse D, Level 2

Turkmenistan Airlines

Contact

(+49) (069) 24 00 99 80

https://www.flyturkmenistanairlines.eu/

turkmenistanairlinesfra@gmail.com

Check-in Counter Counter 883-885 in Terminal 2, Concourse D, Level 2
Handling agent Fraport AG
U
UIA Ukraine International Airlines Counter 841-843 in Terminal 2, Concourse D, Level 2

UIA Ukraine International Airlines

Contact

(+49) (069) 690 63 00

http://www.flyuia.com

frakx@ahs-de.com

Check-in Counter Counter 841-843 in Terminal 2, Concourse D, Level 2
Handling agent AHS - Aviation Handling Services GmbH
United Airlines Counter 501-506 in Terminal 1, Concourse B, Level 2

United Airlines

Contact

(+49) (069) 6 05 02 1 02

http://www.unitedairlines.de

info@united.com

Check-in Counter Counter 501-506 in Terminal 1, Concourse B, Level 2
Check-in at the vending machine
Code
UA
Departure
Terminal 1, Area B
Handling agent Lufthansa
Ural Airlines Counter 911-914 in Terminal 2, Concourse E, Level 2

Ural Airlines

Contact

+7 (499) 920-22-52

https://www.uralairlines.com/en/

Check-in Counter Counter 911-914 in Terminal 2, Concourse E, Level 2
Handling agent Global GSRM GmbH
Uzbekistan Airways Counter 897-899 in Terminal 2, Concourse D, Level 2

Uzbekistan Airways

Contact

(+49) (069) 133 76 167

http://www.uzbekistan-airlines.de

info@uzbekistan-airlines.de

Check-in Counter Counter 897-899 in Terminal 2, Concourse D, Level 2
Handling agent WISAG Aviation Service
V
Vietnam Airlines Counter 886-895 in Terminal 2, Concourse D, Level 2

Vietnam Airlines

Contact

(+49) (069) 29 72 56 52, (+49) (069) 69 02 26 69

http://www.vietnamairlines.com

info.de@vietnamairlines.com

Check-in Counter Counter 886-895 in Terminal 2, Concourse D, Level 2
Handling agent Fraport AG
AIRail
Opening Hours 7-21 h
W
Wizz Air Counter 892-893 in Terminal 2, Concourse D, Level 2

Wizz Air

Contact

-

https://wizzair.com/en-gb/main-page#/

Check-in Counter Counter 892-893 in Terminal 2, Concourse D, Level 2
Handling agent FPS Fraport Passenger Services GmbH
WOW air Counter 986-988 in Terminal 2, Concourse E, Level 2

WOW air

Contact

-

https://wowair.com/

Check-in Counter Counter 986-988 in Terminal 2, Concourse E, Level 2
Check-in at the vending machine
Code
WW
Departure
Terminal 2, Area D
Handling agent AHS - Aviation Handling Services GmbH
All Airlines

Luggage & More

What You need to know

Hotels near the Airport

Stay directly at the Frankfurt Airport

Holiday Inn Logo

Holiday Inn Frankfurt Airport

We welcome you proudly to the Holiday Inn Frankfurt Airport.

Eingang Hyatt

Hyatt Place Frankfurt Airport

Located in Gateway Garden – a few minutes from the Airport

The Hyatt Place Frankfurt Airport was opened in January 2018 and is located in the new business district Gateway Garden, next to the Frankfurt Airport.

Meininger Hotel at the Frankfurt Airport

MEININGER Hotel ***

Just a short walk to Terminal 2!

The new MEININGER Hotel is within easy walking distance of Terminal 2, thus offering optimal connections and more to passengers.

Entrance InterCityHotel

InterCityHotel Frankfurt Airport****

The Hotel in CargoCity South

The InterCity Hotel is located in CargoCity South in the south of Frankfurt Airport.

Element Hotel

Element Hotel

Located right next to the terminals

The Element Frankfurt Airport Hotel is situated in the newly created 35-hectare Gateway Gardens district, which is conveniently close to the terminals of Frankfurt Airport.

Sheraton Hotel at the Airport

Sheraton Frankfurt

The most central hotel at the Airport.

1008 rooms and suites in four categories, 60 meeting and event rooms for 2 to 1,200 people— all just a few steps away from Terminal 1 and the railway stations.

Steigenberger Airport Hotel with garden

Steigenberger *****

Just 900 meters from the airport.

The Steigenberger Airport Hotel has 40 conference rooms comprising between 15 and 896 square meters, 550 rooms and 20 suites, 3 restaurants and a bistro-bar in the lobby that is open around the clock.

Hilton Hotel in the Squaire

Hilton *****

Located inside The Squaire

Iconic, impressive, and ideally situated just 15 minutes from downtown Frankfurt, the futuristic THE SQUAIRE building is home to the Hilton Frankfurt Airport.

Entrance Hilton Garden Inn

Hilton Garden Inn ****

Just a short walk to Terminal 1!

The Hilton Garden Inn Frankfurt Airport is at a prime location at Frankfurt Airport with direct pedestrian access to Terminal 1.

Park Inn at the Frankfurt Airport

Park Inn by Radisson ****

Located in Gateway Gardens next to Terminal 2

The Park Inn by Radisson Frankfurt Airport is located in the new Gateway Gardens business park located only 800 m from Terminal 2.