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Interactive airport desk (I-AID)

An innovative way for visitors to get all the important information.

The digital Interactive airport desk (I-AID) at Frankfurt Airport is an innovative way for visitors and passengers to find out what they want or need to know. Thanks to leading-edge multi-touch technology, it’s easy to interact with it by tapping, swiping, scrolling etc.

It’s fun and gives you quick access to up-to-the-minute information on flights as well as on attractive shops, dining opportunities and services at the airport. The I-AID also helps you quickly and easily navigate to gates, food & beverage outlets, and stores. A scanning function for boarding passes and intuitive touchscreen operation let you view all relevant information in German, English or Chinese.

Among other things, you can use the QR code scanner of the Frankfurt Airport App to load interactive directions onto your smartphone for getting to different places of interest, naturally while taking real-time status information into account.