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Here’s how it works

Earn points and then redeem them for attractive rewards

You can collect reward and status points from many retailers when shopping online or at the airport.


Step 1: Register online

Download the FRA Airport App from the App Store or Google Play Store and register free of charge for Frankfurt Airport Rewards. You can then immediately start using your digital customer card, which you can conveniently store in your passbook.


Step 2: Collect and redeem points

Start earning valuable points by making purchases online or in participating stores at the airport (in this case, by presenting your customer card when paying at the register). For every full euro that you spend on merchandise, you receive a reward point and a status point. It’s then easy for you to redeem the reward points you have collected in our reward shop.

€1 => 1 reward point and 1 status point


Step 3: Enjoy your status benefits


After you register for the Frankfurt Airport Rewards program, we welcome you as a new SMART member. The number of status points you have accumulated determines your status level.