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Information on the Coronavirus

Advice for passengers

Frankfurt Airport (FRA) is well prepared to deal with the outbreak of infectious diseases—fulfilling all recommendations of the health authorities responsible for FRA (the Frankfurt Health Department and the Hessian Ministry for Social Affairs). In cooperation with the relevant health authorities, we are providing targeted information for travelers via monitors in the terminals and flyers are handed out to arriving passengers.

Passengers departing from FRA are strongly advised to contact their airline for information on the specific regulations regarding their flight and destination, before traveling to the airport.

Travel restrictions

Since July 1, 2020, travellers from the following third countries have been allowed to re-enter the European Union: Australia, Georgia, Japan*, Canada, Montenegro, New Zealand, South Korea*, Thailand, Tunisia, Uruguay and China*. For all other third countries, in order to prevent the further spread of Covid-19, the existing travel restrictions continue to apply to all non-essential travel to the EU.

*For China, Japan and South Korea a lifting of entry restrictions is subject to confirmation of reciprocity.

Border checks

The checks at internal European borders introduced due to the coronavirus pandemic ended at midnight on June 15, 2020. Specifically, travellers will no longer be checked at the borders with Austria, France, Switzerland, Italy and Denmark. As a result of joint consultations, temporary border control for air travel from Spain ended in both countries on June 21, 2020. This decision means that travellers from other EU countries will no longer need a valid reason for entering Germany. This also applies to entries from the Schengen associated countries, Norway, Liechtenstein and Iceland, as well as entries from the United Kingdom. For tourism and other travel, the information and warnings published by the Federal Foreign Office apply.

Covid-19 tests required for travelers returning from high-risk areas

Beginning on August 8, 2020, all travelers returning from high-risk areas must be tested either no more than 48 hours prior to flying or free of charge 72 hours after arriving in Germany. Those passengers receive two passenger locator cards to fill out on board the aircraft. One is collected before they deplane and turned over to the health authorities by the airline. In case passengers take the obligatory Covid-19 test at the airport, they must present the other card there together with their boarding pass. Free tests are available in two testing centers located right at the airport on the pedestrian bridge connecting Terminal 1 and the long-distance train station (Opening hours: 05:30 – 23:30)

Unless they have tested negative for Covid-19, passengers arriving from high-risk countries must immediately quarantine themselves at home or their final destination for two weeks.

Quarantine requirements in Hesse

According the ordinance of the State of Hesse on quarantine, passengers entering the state from an EU member state, Iceland, Liechtenstein, Norway, Switzerland or the UK and Northern Ireland, no longer have to be in quarantine, unless the cumulative total of new infections in the country of origin exceeds 50 cases per 100.000 population. This can either found on the RKI website on the map of Europe or directly on the website of the ECDC (tool for evaluating the number of cases). In Hesse this regulation is expected to apply until August 16, 2020. Exceptions to this requirement can be found here.

Arrivals and departures only in Terminal 1

In response to reduced passenger traffic caused by the COVID-19 outbreak, Frankfurt Airport will bundle all passenger handling operations in Terminal 1, effective April 7. From that date, passenger operations in FRA’s Terminal 2 will be suspended until further notice (affecting both Concourses D and E). The parking garage at T2 will also be temporarily closed to passengers. From April 7, check-in processes for all flights departing Frankfurt will take place in Terminal 1, Concourse B and C. From here, passengers can pass the security checkpoint to reach their departures gates in Piers A and B.

(last updated: August 10, 2020)

Further news

We apologize for the fact that we are currently unable to ensure the usual shopping and dining opportunities at Frankfurt Airport. The decisions made by the German federal and Hessian governments to combat the COVID-19 epidemic have required us to reduce the opening hours of shops and restaurants inside the terminal. 

Still some of the shops at the airport are currently closed, we show you how to reach our retailers online.

 

Reduced Delivery Options of our online shop FRA-shopping.com

Our delivery service is currently only available within Germany. We apologize for any inconvenience this may cause. However, you can continue to browse our product selection. 

It’s mandatory to wear a face mask or other appropriate face covering at all times inside the terminal facilities. The only exceptions are children under six and persons who are unable to do so because of physical impairments or health issues.

Many shops* as well as the pharmacy in Terminal 1 sell face masks and desinfectants. 


These shops* offer protective face masks or hand sanitizer:

* Please note that not all of the shops at the airport sell the entire range of protection products.

Health Protection from Safety Stations

Health Protection from Safety Stations

Face masks, hand sanitizer, and disinfectant gel for your trip are now also available from two specially converted vending machines: our "Safety Stations". You'll find them in Terminal 1 in Concourse B and in the passageway between Concourses B and C (near Coffee Fellows and Relay). The Safety Stations accept cash payment in euros, as well as major credit cards and Apple Pay. We wish you a good and safe trip from Frankfurt Airport!

It’s mandatory to wear a face mask or other appropriate face covering at all times inside the terminal facilities. The only exceptions are children under six and persons who are unable to do so because of physical impairments or health issues.

The Metropolitan Pharmacy has outlets at these locations:

  • Terminal 1, Shopping Boulevard, Level 2, open daily between 6:30 a.m. and 8 p.m.
  • Terminal 1, Pier Z, Level 4, open daily between 6:30 a.m. and 2 p.m.
  • The Squaire, Marketplace, open daily between 7 a.m. and 8 p.m.

The Metropolitan Pharmacy also has an ordering service. You can submit orders by sending an Email to or using the free CallmyApo app for Android and iOS. The items can then be picked up at a selected location or delivered to your home anywhere in Europe without any restrictions.

You must show or send the original prescriptions before the medications can be sent or issued to you.

The MetCard entitles you to a 12% discount from the Metropolitan Pharmacy on all nonprescription drugs, cosmetics, body care and wellness products, and travel specials. This customer card is valid at all outlets and online.

We temporarily adjusted our parking service, due to the reduced traffic volume. Nevertheless we guarantee you as usual a free parking space at any time. Please follow the traffic and parking guidance for the free parking spaces.

Terminal Parking - Terminal 1

Access P2 and P3 are currently closed - please use access P1 for Terminal Parking at Terminal 1.

Terminal Parking - Terminal 2

Starting on April 7, 2020, until further notice all passenger handling processes will take place at Terminal 1. The P8 and P9 underground parking garages will also bei closed. Customers who have booked a parking space at Terminal 2 can use the QR code on their mobile parking ticket to park at Terminal 1 instead (via entrance P1).

Holiday Parking

The car park ist temporarily closed. Customers with a Holiday Parking booking have the opportunity to park at no additional cost in the Terminal Parking for the duration of the closure. Please take a parking ticket at the entry gate upon arrival. On the day of return report with your booking numer at the exit gate using the call button. A rebooking is not necessary.

Information for returnees:

The interval of the bus has been suspended. The bus is available at Terminal 1 or on call for Terminal 2.

Customer inquiries online booking

Due to the currently very high numer of e-mails in connection with COVID-19, the response time is longer than usual. We aks for your understanding. Please do not contact us several times once you have already sent us an inquiry. We take care of your concerns as soon as possible. In our FAQ you will find answers to the most important questions.

Flights from the Islamic Republic of Iran are prohibited to land at the Federal Republic of Germany since April 2, 2020.