Comfort Services
Services im Frankfurt Airport Service-Webshop

Comfort Services

How to make your stay at the airport a relaxed, stress-free experience?

Our Comfort Services make it easier and more pleasant for you to arrive or transfer at Frankfurt Airport.

For more information about our comfortable and time-saving services visit the Service Web Shop!

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Girl sitting in front of beach equipment in the back of a car

Door to Gate / Gate to Door

Treat yourself to a bit of luxury!

Picked up at your door and taken straight to the plane – and back again! You can relax while our service personnel handles check-in and luggage drop-off for you.

mother with son and daughter sitting in a car at the airport

Gate to Gate

Changing planes can be this easy! Enjoy a relaxed layover.

Transfer pleasantly from arrival gate to departure gate at Frankfurt Airport. The Gate to Gate Service navigates you comfortably through Frankfurt Airport . Bookable for up to 5 persons.

man smiling with his passport and a plane ticket in his hand

Gate Express

A convenient shortcut after getting to the airport on your own.

You've already arranged transportation to the airport ... but then what? Our Gate Express Service offers you the same benefits as our Door to Gate Service. The only difference is that getting to and/or from the airport is up to you.

Guide Service

Guide Service

Our trained staff will escort you before departing, after landing or during a layover.

We know our way around—and therefore offer you a personal guide service at Frankfurt Airport. Our trained staff will escort you and another person before departing, after landing, or during a layover and make sure that everything related to your trip goes smoothly.

Welcome back

Welcome Service

Our Welcome Service provides assistance when you arrive.

An airport employee collects you at an agreed meeting place—e.g., the regional train station or a taxi stand—and helps you with your luggage and/or check-in.

  • Girl sitting in front of beach equipment in the back of a car
  • Door to Gate / Gate to Door
  • Picked up at your door and taken straight to the plane – and back again! You can relax while our service personnel handles check-in and luggage drop-off for you.
  • man smiling with his passport and a plane ticket in his hand
  • Gate Express
  • You've already arranged transportation to the airport ... but then what? Our Gate Express Service offers you the same benefits as our Door to Gate Service. The only difference is that getting to and/or from the airport is up to you.
  • mother with son and daughter sitting in a car at the airport
  • Gate to Gate
  • Transfer pleasantly from arrival gate to departure gate at Frankfurt Airport. The Gate to Gate Service navigates you comfortably through Frankfurt Airport . Bookable for up to 5 persons.
  • Guide Service
  • Guide Service
  • We know our way around—and therefore offer you a personal guide service at Frankfurt Airport. Our trained staff will escort you and another person before departing, after landing, or during a layover and make sure that everything related to your trip goes smoothly.
  • Welcome back
  • Welcome Service
  • An airport employee collects you at an agreed meeting place—e.g., the regional train station or a taxi stand—and helps you with your luggage and/or check-in.
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