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FAQ Coronavirus

General information

Since December 8, 2019, cases of respiratory disease caused by a new type of coronavirus (Covid-19) have emerged in Wuhan, the capital of central China's Hubei province. Animal markets are believed to be the original source of infection. Transmission from human to human is possible. The following symptoms may occur after an incubation period of 2–14 days:

  • fever
  • cough
  • difficulty breathing

Like for the flu and other respiratory diseases, to avoid catching or spreading the novel coronavirus (Covid-19) it’s recommended to cough and sneeze into your elbow instead of into your hand (while keeping a safe distance from other people), regularly wash your hands with soap and water for at least 20 seconds, avoid touching your face and shaking hands with others, and keep a distance of about one to two meters from infected persons.

Regularly washing your hands with soap and water is enough. If you do not have the opportunity to wash your hands regularly, you may use disinfectant instead. Please keep in mind, however, that excessive use can harm the skin. You may also occasionally apply a virucidal disinfectant (while following the instructions).

No vaccine is available at this time. However, you can still get vaccinated for the seasonal flu, which physicians recommend.

Pregnant women should always avoid contact with persons who are ill and feverish. To determine your personal level of risk you should arrange an appointment with a physician.

At the airport

In response to reduced passenger traffic caused by the COVID-19 outbreak, Frankfurt Airport will bundle all passenger handling operations in Terminal 1, effective April 7. From that date, passenger operations in FRA’s Terminal 2 will be suspended until further notice (affecting both Concourses D and E). The parking garage at T2 will also be temporarily closed to passengers. From April 7, check-in processes for all flights departing Frankfurt will take place in Terminal 1, Concourse B and C. From here, passengers can pass the security checkpoint to reach their departures gates in Piers A and B.

Yes, it’s mandatory to wear a face mask or other appropriate face covering at all times inside the terminal facilities. The only exceptions are children under six and persons who are unable to do so because of physical impairments or health issues.

Yes. Many shops at the airport sell protective masks, disinfectant gel and disinfecting wipes.

These products are also offered for sale at our "Safety Stations". The machines are located in Terminal 1 Departure Hall B and in the corridor between Departure Hall C and B (near Coffee Fellows and Relay). The Safety Stations accept cash payment in euros, major credit cards and Apple Pay.

Yes, it is not only allowed to eat in the restaurants in the terminals, but also the To Go offer.

  • Keep a distance of two arm lengths from other persons.
  • Prepare for control!
    • Please bring only one piece of cabin baggage for inspection!
    • Check in all other pieces of baggage and all liquids over 100 ml!
    • Store all the contents of your pockets, your mobile phone and your wristwatch in your cabin baggage or your jacket
    • Take larger electronic items (laptops, tablets, medical devices) and the one litre bag out of your cabin baggage before checking!
  • Please only enter the checkpoint when requested and pay attention to the instructions of the security staff!
  • Place the following items in the baggage trays:
    • Bag / trolley
    • Larger electronic items (laptops, tablets, medical devices)
    • One-litre bag
    • Outerwear (jackets, coats, etc.)
    • Shoes
    • Belt
  • After passing through the person control, go to an assigned control place. The screener will scan you from the side or behind. If necessary, you may be asked to put down more items and go through the person control again.
  • Please put your luggage trays back yourself!

Travel restriction and border control

Yes, in order to prevent the further spread of Covid-19, the European Commission has recommended that the travel restrictions already in place for all non-essential travel to the EU from third countries be extended until June 30, 2020. Germany will implement this recommendation.

No, the checks at internal European borders introduced due to the coronavirus pandemic ended at midnight on June 15, 2020. Specifically, travellers will no longer be checked at the borders with Austria, France, Switzerland, Italy and Denmark. As a result of joint consultations, temporary border control for air travel from Spain ended in both countries on June 21, 2020. This decision means that travellers from other EU countries will no longer need a valid reason for entering Germany. This also applies to entries from the Schengen associated countries, Norway, Liechtenstein and Iceland, as well as entries from the United Kingdom. For tourism and other travel, the information and warnings published by the Federal Foreign Office apply.

According the ordinance of the State of Hesse on quarantine, passengers entering the state from an EU member state, Iceland, Liechtenstein, Norway, Switzerland or the UK and Northern Ireland, no longer have to be in quarantine, unless the cumulative total of new infections in the country of origin exceeds 50 cases per 100.000 population. This can either found on the RKI website on the map of Europe or directly on the website of the ECDC (tool for evaluating the number of cases). In Hesse this regulation is expected to apply until August 16, 2020.

The model ordinance on quarantine makes the following exceptions only for people who are not showing any symptoms of infection with the coronavirus (COVID-19) and who meet the following conditions:

  • people who, for professional reasons, transport passengers or goods across borders by road, rail, sea or air;
  • people whose employment is essential to maintain a functioning healthcare system; public security and order; diplomatic and consular relations; a functioning legal system; federal, state and local parliaments, government and administration; and bodies of the EU and international organizations. Whether their employment is essential must be assessed and certified by their employer;
  • people who were outside the federal territory as the result of their work for rail, air, ship or bus transport companies, or as crew of aircraft, ships, trains or buses;
  • people who urgently need to enter the federal territory daily or for a few days for work or medical reasons which do not allow for postponement;
  • people who have been abroad only briefly.

The requirement to go into quarantine does not apply to the following people either:

  • seasonal workers, as long as their employer takes action during the first 14 days after their arrival to ensure proper hygiene in their accommodation and at work and to prevent contact with others outside their team, using measures similar to those required during quarantine, and as long as they are allowed to leave their accommodation only to work;
  • members of the armed forces and police officers returning from deployment and similar commitments abroad; and
  • people entering the Federal Republic of Germany only for the purpose of transit.

Please check the official website of the federal state where you are entering Germany to find out whether the same exceptions apply there.

If there is reason to suspect a case of coronavirus in cross-border traffic into Germany, the Federal Police will inform the local health authorities immediately. The same applies to checks at Germany’s external air and sea borders. It is up to the relevant state health authorities to decide in line with the Protection Against Infection Act (Infektionsschutzgesetz, IfSG) whether, in cases of suspected coronavirus, medical examinations, screening, potential quarantine on arrival in Germany or other preventive measures are appropriate.

(Source: Federal Ministry of the Interior, Building and Community, April 14, 2020)