Joint event held with Indian consignors in Mumbai

Joint event held with Indian consignors in Mumbai

FRA organizes “Air Shippers‘ Forum“ with 150 participants

During this year’s Air Cargo India in February, Frankfurt Airport deliberately sought contact with Indian exporters. The overwhelming response shows consignors’ wish to get better insight into the cargo process.

When it comes to improving processes, the same stakeholders sit down together at the table time and again: forwarders, handlers, and airlines. Consignors end up being left out. Therefore, we deliberately sought contact with Indian exporters at this year’s Air Cargo India event, which was held in Mumbai on February 23 to 25. Our goal was to include consignors in the dialogue with all cargo players and government agencies for the first time in order to understand their interests and requirements.

With support from the “Federation of Indian Export Organisations”, Fraport hosted the “Air Shippers’ Forum” on the second day of the fair. More than 80 export managers from various industries throughout India took us up on the invitation. Other companies from the international cargo sector joined in, bringing the group to nearly 150 guests in all.

During the two-hour event, participants talked with representatives from the finance ministry, the foreign trade chamber, and other government agencies about current issues and discussed possible solutions. To close the program, Dirk Schusdziara, Senior Vice President Cargo at Fraport, presented the services and infrastructure offered at Frankfurt Airport to give the consignors a closer look at Frankfurt as a cargo hub and to explain how their goods are handled quickly and reliably at FRA.

“The event definitely exceeded our expectations”, Schusdziara recalls. “We didn’t think the new format would be so well received. But we came away with clear evidence that – just like we saw with our ‘visit FRA pharma’ tours for pharmaceutical companies in Frankfurt – the consigning industry is highly interested in dialogue. They want to understand the way their goods go and they are happy to have their own voices heard. That’s why we consider the ‘Air Shippers’ Forum’ as the start of a series of events like this where we will address topics that are relevant to consignors and hopefully, also find solutions for them.”