Support at the airport

    It is our pleasure to help you

    Personal advice & information

    The friendly, multilingual service staff will be happy to help you at Frankfurt Airport. And our digital information media are also available to you at numerous locations in the terminals.

    Welcome Center

    First point of information for arriving passengers

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    Medical Health Care

    At Frankfurt Airport, you are always supplied with best health care.

    More about medial health care

    Service Points

    The staff of the Service Points will be happy to answer all of your questions

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    Lost & Found

    We’ll be happy to help you recover your missing belongings

    More about Lost & Found

    Traveller aids

    Always there for you

    More about traveller aids

    Information kiosks

    About a hundred kiosks spread around both terminals provide information in eight different languages

    More about information kiosks

    Walking time displays

    The walking time displays are directly behind the security and passport controls

    More about walking time displays

    Waiting time displays

    Waiting times at the checkpoints seen on the App or at the terminal

    More about waiting time displays

    Christian Chapels

    There are Christian chapels in both Terminal 1 and Terminal 2 of Frankfurt Airport

    More about christian chapels

    Meditation "Atempause"

    During a meditative breathing break in the chapel you can experience consciuos breathing

    More Information