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Traveling with Animals

Ways to simplify getting to the airport with animals

All questions about travelling with animals will be answered here.

Not every airline will let you take animals with you. Please contact your airline or travel agency sufficiently in advance to find out.

A distinction is made between animals that may be taken in the cabin (PETC = “pet in cabin”) and animals that must ride in the belly hold (AVIH = “animal vivant in hold”). Which category applies depends on an animal’s size, weight, and species. Every animal must travel inside an appropriate transport container, which must be well-ventilated, impossible to escape from, and leak-proof. Your animal should have enough room to move and stand up inside it.

Air travel with a pet is not something that should be taken lightly. The unfamiliar surroundings, strange odors, and new sounds can make the trip very strenuous and stressful for your animal. For more information about regulations on flying with animals and required documents, please contact your airline or travel agency.

Animals also require travel documents: a pet passport

To facilitate travelling with pets, since October 2004 an EU directive has required every animal to have a standardized pet passport. This document can be obtained from any authorized veterinarian. It contains information about the animal's state of health and verifies that it has been vaccinated against rabies.

Additional Information on the Internet

For additional information on pet passports and the relevant EU regulations, visit the website of the German Ministry of Food, Agriculture and Consumer Protection at www.bmelv.de (search for "pet passport") or use the following links: List of certified laboratories in the EU and in other countries

 

Veterinary Service at the Airport

The Veterinary Border Inspection Office of the State of Hesse at Frankfurt Airport is glad to inform you:

Phone: +49 (0) 69 696 46041
Fax: +49 (0) 69 696 46050
Email: poststelle.tgsh@lhl.hessen.de

 

Information on Health Regulations

Our animal protection officer will be happy to provide you with complete information on all relevant health regulations. Simply call or send an e-mail:

Phone: +49 (0) 69 - 690 21366
Fax: +49 (0) 69 690 – 74332
Email: avi-services@fraport.de

Not every airline will let you take animals with you. Please contact your airline or travel agency sufficiently in advance to find out.

A distinction is made between animals that may be taken in the cabin (PETC = “pet in cabin”) and animals that must ride in the belly hold (AVIH = “animal vivant in hold”). Which category applies depends on an animal’s size, weight, and species. Every animal must travel inside an appropriate transport container, which must be well-ventilated, impossible to escape from, and leak-proof. Your animal should have enough room to move and stand up inside it.

The airport luggage service (FGS) will be happy to help you. It keeps containers for transporting animals and bicycles in stock. You’ll find the FGS in Terminal 1, Concourse B (departures level). Make sure to order a container in advance by calling +49 (0) 69 - 690 51211. You can then pick it up an hour or two before your flight.

To facilitate traveling with pets to holiday destinations or elsewhere, since 2004 an EU directive has required that a standardized “pet passport” must be carried for each animal. You can obtain this document from any practicing veterinarian who has been authorized by the veterinary health department to issue it. It contains information on your pet’s state of health and proof that it has been vaccinated against rabies.

Further information can be found on the website of the Federal Ministry of Food, Agriculture and Consumer Protection at www.bmelv.de/EN.

 

All animals travelling as excess baggage (checked in at the airline’s counter) are labelled with a baggage tag. Upon arrival in Frankfurt, these animals can be picked up in the same arrival terminal as you pick up your bags. The delivery point for animals in Terminal 1 and Terminal 2 is the bulky baggage counter.

Animals travelling alone as Cargo shipment (eventually involving a cargo forwarding agent) are transported under an Air Waybill (11-digit number, i.e. 123-1234 5670) and have to be picked up at the Animal Lounge (Building 463, access via Gate 26).

Depending on the involved air carrier you might have to get to the airline’s cargo office first to pick up the freight documents.

For any questions regarding directions please contact us by mail avi-services@fraport.de

 

Veterinary Service at the Airport

The Veterinary Border Inspection Office of the State of Hesse at Frankfurt Airport is glad to inform you:

Phone: +49 (0) 69 696 46041
Fax: +49 (0) 69 696 46050
E-mail: poststelle.tgsh@lhl.hessen.de

Information on Health Regulations
Our animal protection officer will be happy to provide you with complete information on all relevant health regulations. Simply call or send an e-mail:

Phone: +49 (0) 69 - 690 21366
Fax: +49 (0) 69 690 – 74332
E-mail: avi-services@fraport.de

Here you will find all information about our dog hotel directly at Frankfurt Airport.