Airlines

Information Worth Knowing

Hogervorst

Hendrik Hogervorst

Senior Manager Sales and Customer Relations

Hofele

Dieter Hofele

Senior Manager Sales and Customer Relations

Sinnbild USA neu

Steffen Sommer

Senior Manager Sales and Customer Relations

Sinnbild China

Celal Akbulut

Customer Service Center

Sinnbild China

Carmen Wörner

Customer Service Center

Sinnbild China

Achim Kümpel

China

HafferBukovac

Heiko Haffer-Bukovac

Senior Manager Sales and Customer Relations

Berlin-Tegel

Alexandra Ulm

Germany, Austria, Switzerland

Sinnbild_Hartmann

Winfried Hartmann

Vice President Sales & Customer Service

Tourism

Interesting Information

Mehrwertsteuer-Rückerstattung

VAT Refunds

Tips on getting value-added tax refunded.

If you don’t live in the EU, you can get a refund on the value-added tax (VAT) you have paid on purchases within the EU. The maps show where you can find tax refund counters.

Welcome Center of Frankfurt Airport with skyline view

Welcome Center

First point of information for arriving passengers

At Frankfurt Airport's Welcome Center the staff will provide you all important information concerning your flight and stay at the airport.

Two people use the "Interactive Airport Desk" (I-AID) in the terminal

Interactive Airport Desk (I-AID)

Schalter

Counters

Tourism Counters in the Terminals

These counters in the departure halls of Terminal 1 and Terminal 2 are mainly used by airlines and ticket agents to sell airfares.

Key Visual_1920x1080.jpg

My Cloud Transit Hotel

A unique, flexibly bookable hotel at Frankfurt Airport that’s just a short walk from the gate.

MEININGER Hotel Frankfurt Airport

MEININGER Hotel ***

The new MEININGER Hotel is within easy walking distance of Terminal 2, thus offering optimal connections and more to passengers.

InterCity Hotel Frankfurt Airport

InterCityHotel Frankfurt Airport****

The InterCity Hotel is located in CargoCity South in the south of Frankfurt Airport.

Park Inn Hotel

Park Inn by Radisson ****

The Park Inn by Radisson Frankfurt Airport is located in the new Gateway Gardens business park located only 800 m from Terminal 2.

Kopp

Stefan M. Kopp

Tourism Markets and Business Development

Check-In_Schalter_Airlines

Petra Bergmann

Tourism counter

Check-In_Schalter_Airlines

Alli Backhaus

Tourism counter

Sinnbild China

Achim Kümpel

China

Schick

Susanne D. Schick

Outgoing

Transport Connection

Frankfurt Airport is Reachable From all Directions

Advantages

By Car

By Train

By Bus

Contact