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All Services at One Glance
Senior Manager Sales and Customer Relations
Customer Service Center
Germany, Austria, Switzerland
Vice President Sales & Customer Service
Tips on getting value-added tax refunded.
If you don’t live in the EU, you can get a refund on the value-added tax (VAT) you have paid on purchases within the EU. The maps show where you can find tax refund counters.
First point of information for arriving passengers
At Frankfurt Airport's Welcome Center the staff will provide you all important information concerning your flight and stay at the airport.
Tourism Counters in the Terminals
These counters in the departure halls of Terminal 1 and Terminal 2 are mainly used by airlines and ticket agents to sell airfares.
A unique, flexibly bookable hotel at Frankfurt Airport that’s just a short walk from the gate.
The new MEININGER Hotel is within easy walking distance of Terminal 2, thus offering optimal connections and more to passengers.
The InterCity Hotel is located in CargoCity South in the south of Frankfurt Airport.
The Park Inn by Radisson Frankfurt Airport is located in the new Gateway Gardens business park located only 800 m from Terminal 2.
Frankfurt Airport is the ideal Gateway for a romantic trip to one of the most beautiful regions in Europe.
Tourism Markets and Business Development
Enjoy our wide range of advantages at Frankfurt airport