Comfort Services
Services im Frankfurt Airport Service-Webshop

Comfort Services

How to make your stay at the airport a relaxed, stress-free experience?

Our Comfort Services make it easier and more pleasant for you to arrive or transfer at Frankfurt Airport.

For more information about our comfortable and time-saving services visit the Service Web Shop!

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man smiling with his passport and a plane ticket in his hand

Gate Express

A convenient shortcut after getting to the airport on your own.

Straight to the gate, a bus, or a train – Enjoy fast, preferential, and personal service.

Girl sitting in front of beach equipment in the back of a car

Door to Gate / Gate to Door

Treat yourself to a bit of luxury!

Picked up at your door and taken straight to the plane – and back again!

mother with son and daughter sitting in a car at the airport

Gate to Gate

Changing planes can be this easy! Enjoy a relaxed layover.

Transfer pleasantly from arrival gate to departure gate at Frankfurt Airport.

Guide Service

Guide Service

Our trained staff will escort you before departing, after landing or during a layover.

We know our way around—and therefore offer you a personal guide service at Frankfurt Airport. Our trained staff will escort you and another person before departing, after landing, or during a layover and make sure that everything related to your trip goes smoothly.

Welcome back

Welcome Service

Our Welcome Service provides assistance when you arrive.

An airport employee collects you at an agreed meeting place—e.g., the regional train station or a taxi stand—and helps you with your luggage and/or check-in.

  • Girl sitting in front of beach equipment in the back of a car
  • Door to Gate / Gate to Door
  • Picked up at your door and taken straight to the plane – and back again!
  • man smiling with his passport and a plane ticket in his hand
  • Gate Express
  • Straight to the gate, a bus, or a train – Enjoy fast, preferential, and personal service.
  • mother with son and daughter sitting in a car at the airport
  • Gate to Gate
  • Transfer pleasantly from arrival gate to departure gate at Frankfurt Airport.
  • Guide Service
  • Guide Service
  • We know our way around—and therefore offer you a personal guide service at Frankfurt Airport. Our trained staff will escort you and another person before departing, after landing, or during a layover and make sure that everything related to your trip goes smoothly.
  • Welcome back
  • Welcome Service
  • An airport employee collects you at an agreed meeting place—e.g., the regional train station or a taxi stand—and helps you with your luggage and/or check-in.
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