Travelling with Animals
How can I travel with my pet?
Like many people, you may live with a dog, cat or other loved pet. But what should you do when you go on a trip?
In case you don't want to forego your pet's company during your holiday, here you'll find important information on the applicable rules and guidelines as well as useful tips to ensure your pet's comfort and wellbeing during the flight.
Ask your airline about its rules for traveling with animals
Every airline has its own rules on flying with pets. As a general rule, dogs and cats weighing up to 6 kg may be taken on board inside a suitable kennel. You are responsible for making sure that the kennel does not exceed the maximum weight and measurements stipulated by your airline. Please note that many airlines do not allow certain animals — e.g., birds and rodents — to travel in the aircraft's cabin. Instead, they must be transported in the cargo hold. So please contact your airline directly well before your trip to find out what its rules and requirements are.
For loading into the cargo compartment, rigid plastic or wooden crates are mandatory, equipped with food/water bowl and absorbent material. Each animal in the container must have enough space to turn about normally while standing, to stand and sit erect and to lie in a natural position.
Animals also require travel documents: a pet passport
To facilitate travelling with pets, since October 2004 an EU directive has required every animal to have a standardized pet passport. This document can be obtained from any authorized veterinarian. It contains information about the animal's state of health and verifies that it has been vaccinated against rabies.
Additional Information on the Internet
For additional information on pet passports and the relevant EU regulations, visit the website of the German Ministry of Food, Agriculture and Consumer Protection at www.bmelv.de (search for "pet passport") or use the following links:
- Health Certificate (commercial)
- Health Certificate (non-commercial)
- Pet Import Regulations 576 and 577
- List of countries and regions
- List of certified laboratories in the EU
- List of certified laboratories in other countries
Veterinary Service at the Airport
The Veterinary Border Inspection Office of the State of Hesse at Frankfurt Airport is glad to inform you:
Phone: +49 (0) 69 696 46041
Fax: +49 (0) 69 696 46050
Information on Health Regulations
Our animal protection officer will be happy to provide you with complete information on all relevant health regulations. Simply call or send an e-mail:
Phone: +49 (0) 69 - 690 21366
Fax: +49 (0) 69 690 – 74332
The Holiday Resort for Your Canine
If you’re going on a trip but can’t take your beloved four-legged companion with you, or if your pet needs to be looked after during the day, our Dog Hotel offers pleasant accommodations and professional care. We’re also happy to provide additional services including dietary advice.
Facilities and Services
The Dog Hotel occupies a large idyllic near-natural site in the middle of CargoCity South. It features a wide variety of kennels appropriate for different breeds and landscaped outdoor areas for exercising in. So your dog will also be comfortable during the cold months of the year, we also have heated kennels. To be admitted, your companion animal must be in good health and up to date on all vaccinations (with a valid vaccination pass).
||€ 24 per day
|Heated kennel||€ 26 per day|
|Daycare only||€ 12.50
|One-time final cleaning fee||€ 15.50|
For more information or to arrange a personal visit to inspect the facilities, you can contact us byphone at +49 (0) 69 690 - 66542, fax at +49 (0) 69 690 – 59995, or e-mail at email@example.com.
Frankfurt Airport, CargoCity South next to Gate 32
Monday to Friday from 8 a.m. to 4 p.m.
On weekends and on holidays from 9 a.m. to 12 p.m.