Luggage allowances vary from airline to airline. The figures given below can therefore only serve as a general guide. For precise information, please contact your airline or travel agent.
Tips on Luggage Allowances
You are usually allowed to check luggage weighing up to 20 kg per passenger at no extra charge.
Special rules apply to flights to the United States and Canada.
Tips on Excess Luggage
You are additionally charged for excess luggage (usually anything exceeding an allowance of 20 kg). Please inquire ahead of time, because the permitted allowances and rates vary from airline to airline.
Missing or Damaged Luggage
If any of your luggage is damaged or missing, please contact the Fraport Communication Center, which will be happy to connect you with the handling company responsible for your airline:
Phone: +49 (0) 1805 - FRAINFO (within Germany)*
(*€ 0.14 per minute from any landline phone in Germany)
Staff of the on-site luggage tracing services (located in all luggage claim areas) are also available to provide you with immediate assistance.