More Information

Here you can download two leaflets containing information for disabled passengers and passengers with reduced mobility. "Passenger Assistance" contains basic information on how and where to request assistance.

The other leaflet describes how to get to and from the airport by different means of transportation.

Quality Standards

Passenger Assistance

Getting to and from the Airport

If you wish, you can also order either or both of the leaflets by sending an e-mail to infomaterial@fraport.de indicating their titles.

General Questions on the Airport and Flights:
Fraport Communication Center
When calling from within Germany: 01805-FRAINFO* (=01805-3724636)
When calling from another country: +49 69 690-0

To Submit Suggestions, Ideas or Criticism on Passenger Services:
E-mail: feedback@fraport.de
Phone: +49 (0) 1803 372-333
Fax:      +49 (0) 69 690-77090