As soon as you register, your receive SMART status
€ 1 = 1 status point
For every euro that you spend, you simultaneously receive a reward point and status point. Your status points remain valid for at least 12 months and lapse at the end of the year. To find out how to collect points, click here. When you have accumulated a certain number of points, you advance to the next status level and gain access to additional benefits.
||From 2.500 status points||From 4.000 status points|
|Welcome bonus1||100 reward points||-||-|
|Heinemann Duty Free1||1 x 10% coupon on 1st Pre-Order||1 x 10% coupon on 1st Pre-Order||1 x 10% coupon on 1st Pre-Order|
|Caviar House & Prunier2||-||One glass of real champagne with Prunier Caviar worth €28||An exclusive “Taste of Excellence” meal worth €75 at Caviar House & Prunier|
|Caviar House & Prunier2||1 x €10 Coupon||1 x €10 Coupon||1 x €10 Coupon|
|Terminal / Holiday Parking2||1 x €5 Coupon||2 x €5 Coupon||3 x €5 Coupon|
1x €50 Door to Gate Service Coupon
1x €50 Gate to Gate Service Coupon
|Discount at Tripidi3||5%||10%||10%|
|Discount on a 3- hour stay in the LuxxLounge2||5x €5
||10 x €5
|Discount on a 3- hour stay in the LuxxLounge4 with a companion
||5 x €15||10 x €15
||20 x €15
|Discount on a full-day stay in the LuxxLounge2||5 x €10
||10 x €10
||20 x €10
|Discount per hour toward the use of a conference room in the LuxxLounge5||5 x €5
||10 x€5||20 x €5
|Discount on a conference room for an entire day in the LuxxLounge2||5 x €10
||10 x €10
||20 x €10
|Bonus Coupon for a one-year LuxxLounge6 membership||€100||€140||€200|
|VIP Service2||-||1 x €100 Coupon for an accompanying person
||1 x Coupon for the VIP Service for departure, transfer or arrival
|FRA Airport Tours & Shop||
1x 45-minute tour across the airport apron
|2x 45-minute tour across the airport apron||3x 45-minute tour across the airport apron|
1) One-time only
3) By presenting your loyalty card you will get a discount on all products including brands like Fissler, WMF or Zwilling in Terminal 1, Arrivals A
4) Each year you get vouchers for you and an accompanying person, which you can use during a 3-hour stay in the LuxxLounge
5) Once a year you get vouchers on the hourly conference room rate in the LuxxLounge
6) Voucher for a reduced one-year LuxxLounge membership which allows you and an accompanying person to use the lounge 365 days a year
7) While stocks last
8) If making a purchase of €49 or more
9)By presenting your loyalty card you will get a discount on all non-prescription products.
How to redeem benefits:
1. Log in with your e-mail address and password in your personal customer account.
2. Go to the "My Status Benefits" section, where individual products and airport services are offered to you based on your current status.
3. Select a benefit and your coupon will be sent to you by e-mail.
4. Use your benefit coupon online or at the airport.